
Senior Program Development Lead
4 days ago
As a seasoned Program Manager, you will lead cross-functional teams and oversee complex programs that drive business growth and customer satisfaction.
The ideal candidate will have a proven track record of leading large-scale initiatives in the banking and credit cards domain.
Responsibilities:- Program Planning and Design: Align programs with organizational strategic objectives and business goals. Clearly define program scope, including deliverables and outcomes. Establish measurable program objectives.
- Cross-functional Collaboration: Collaborate with design leadership to contribute to world-class interaction designs. Offer assistance from initial concept ideation through the entire design process up to product shipping stage.
- Resource Management: Identify and allocate resources, including budget, personnel, and equipment. Develop and manage program budget for cost-effectiveness.
- Risk Management: Identify potential risks and develop mitigation strategies. Address and resolve issues impacting program success.
- Stakeholder Management: Engage with executives, project managers, and team members.
- Requirements Gathering: Gather and manage requirements from stakeholders to shape program objectives.
- Planning and Execution: Develop and manage program schedule, setting realistic timelines and milestones. Implement quality assurance processes to ensure deliverables meet standards.
- Change Management: Implement effective change control processes to manage alterations to program scope, schedule, and resources. Communicate changes to stakeholders and ensure alignment.
- Performance Monitoring: Establish and monitor key performance indicators for program success. Make data-driven decisions based on performance metrics.
- Documentation: Maintain comprehensive documentation, including project plans, reports, and other relevant materials.
- Contract and Vendor Management: Manage contracts and relationships with external vendors if applicable.
- Continuous Improvement: Analyze program performance, reliability, and incidents to identify areas for improvement. Implement changes to enhance overall program resilience.
- Conflict Resolution: Address conflicts and challenges within the team to maintain a positive work environment.
To succeed in this role, you will need:
- Proven experience in program management, preferably in the banking and credit cards domain.
- Strong leadership skills, with the ability to motivate and guide cross-functional teams.
- Excellent communication and stakeholder management skills.
- Ability to analyze complex situations and develop effective solutions.
- Strong problem-solving and conflict resolution skills.
As a Program Manager at our organization, you can expect:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
Join us in shaping the future of the financial industry and making a meaningful impact on customers' lives.
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