Client Success Specialist

4 days ago

Delhi, Delhi, India beBeeCareer Full time ₹ 9,00,000 - ₹ 12,00,000
Job Description

As a champion of client success, you will be instrumental in helping the organization achieve its vision of empowering businesses across the region. In this role, you have the opportunity to develop and nurture strong relationships with clients, assisting them on their path to growth by understanding their business needs and recommending tailored solutions.

Key Responsibilities:

  • Conduct daily meetings with clients to ensure satisfaction and platform utilization.
  • Maximize revenue through upselling and cross-selling strategies.
  • Ensure systematic follow-up, time-bound closures, and prompt resolution of complaints.

Qualifications:

• A strong academic background with over 70% marks in 10th and 12th grade.

• Any graduate with minimum 9 months experience in sales.

• Freshers with a Post Graduate Degree in Management.

Educational Qualifications:

Any graduation or MBA/PGDM.

Candidate Attributes:

The essential skills required for the role are active listening, good verbal and written communication, ability to work independently, and customer orientation.

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