Client Success

1 week ago

Delhi, Delhi, India Business Buddha: Coaching for Entrepreneurs Full time US$ 40,000 - US$ 60,000 per year

Skill Set

Marketing & Client Acquisition

  • Social media content creation & scheduling (Instagram, LinkedIn, YouTube)

  • Basic video editing & graphic design (Canva, CapCut)

  • Understanding of lead funnels & email marketing (Mailchimp, TagMango, ConvertKit)

  • Copywriting for ads, landing pages, and follow-up emails

  • Running basic Facebook/Instagram ad campaigns (bonus)

Client Experience & Retention

  • Excellent written & verbal communication skills (professional yet relatable)

  • Ability to guide clients through onboarding & course navigation

  • Quick response to client queries on WhatsApp, email, and community groups

  • Event/webinar coordination (reminders, links, post-event follow-ups)

Organisational & Tech Skills

  • Familiarity with
    TagMango

backend (not compulsory)

  • CRM management (updating client data, tracking leads)

  • Basic reporting & analytics (Google Sheets, TagMango insights)

  • Strong attention to detail and process-oriented thinking

Personality Traits

  • Proactive, self-motivated, and solution-oriented

  • Comfortable working independently with minimal supervision

  • Empathetic, patient, and relationship-focused

About Us:

Position:

Client Success & Marketing Coordinator

Location:

On site 
Type:

Full-time

Business Buddha is a coaching platform helping entrepreneurs achieve
success without stress

by aligning business strategies with personal values. We run structured programs, including live workshops, online courses, and one-on-one coaching.

Role Overview:

You will be the bridge between our
marketing efforts

and
client experience

, ensuring smooth lead-to-client journeys and helping grow our community. This role involves a mix of
content execution

,
client onboarding

, and
program support

.

Key Responsibilities:

  • Create & post engaging content on social media platforms.

  • Manage email campaigns & follow-up sequences for leads.

  • Handle client onboarding & ensure smooth program navigation.

  • Respond promptly to client inquiries via WhatsApp, email, and community groups.

  • Coordinate webinars and online sessions (reminders, hosting support, follow-ups).

  • Maintain client records in TagMango & track engagement data.

  • Prepare weekly reports on marketing performance & client satisfaction.

Requirements:

  • 1–3 years in client servicing, or coordination roles.

  • Proficient in Canva, basic video editing tools, and social media platforms.

  • Strong written & spoken English; Hindi proficiency is a plus.

  • Familiarity with TagMango or similar LMS/CRM systems (training can be provided).

  • Organised, detail-oriented, and passionate about helping people grow.

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