
Client Success Champion
3 days ago
We seek a specialist to foster client success and promote business growth in Delhi NCR.
Key Responsibilities:- Act as primary contact for all active clients, conducting regular visits to support adoption of our tools.
- Assist institutions in interpreting accreditation insights and utilizing our applications, training faculty on product usage.
- Ensure timely resolution, strategic follow-up, and exceptional client satisfaction.
- Support outreach to new institutions, participating in initial meetings, demos, and presentations.
- Represent us at academic events and networking forums.
- Develop understanding of accreditation frameworks (NAAC, NBA, NIRF, AACSB) and position ourselves as trusted domain experts.
- Share client feedback with internal teams for product enhancements.
- Report regional activities and insights to HQ.
- Attend one-time training and onboarding at our HQ in Pune.
Join a dynamic team and contribute to the growth of our organization.
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