Technical Support Specialist

4 days ago

Greater Noida, Uttar Pradesh, India beBeeInfrastructure Full time US$ 96,000 - US$ 1,21,000
Job Opportunity

Solve complex problems and identify potential future issues across various platforms and services as a System Administrator. Work with new technology and modernization, collaborating with clients to deliver exceptional solutions.

Manage systems data, provide day-to-day support, and ensure security compliance. Oversee a queue of assignments, working directly with technicians to prioritize tasks and deliver results.

Gain valuable management and organizational skills in a diverse team environment. Every position offers a way forward to grow your career.

Key Responsibilities:
  • Monitor and review alerts and notifications across AWS and Azure infrastructure.
  • Create tickets in support desks and perform routine maintenance tasks.
  • Communicate with peers and managers regarding system issues.
  • Take proactive and reactive measures to correct and prevent issues.
Requirements:
  • 4 years of experience in monitoring AWS infrastructure.
  • Review alerts and notifications, creating tickets in support desks.
  • Performing routine maintenance and operational tasks.

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