Tableware Business Development Representative

19 hours ago

Jaipur, Rajasthan, India beBeeCustomerRelationship Full time ₹ 45,00,000 - ₹ 75,00,000
Job Title

    Candidate Profile:

  • Excellent communication and negotiation skills in English and Hindi.
  • Good work ethics, calm attitude, and ability to manage escalations efficiently.

    About the Job:

As a customer-facing representative, you will handle B2C and B2B customer queries and issues over various channels. Your primary responsibility is to convert inquiries into orders while maintaining excellent customer service standards. This role involves partnering with marketplaces like Amazon and Nykaa, promoting sales of our products, and building relationships with new restaurants, event management companies, retailers, and corporate gifting clients. You must be able to communicate effectively with customers in their preferred language (English or Hindi). The ideal candidate should have strong negotiation skills and a calm demeanor to handle challenging situations.

    Responsibilities:

  1. Handle customer queries over phone, email, WhatsApp, and social media platforms.
  2. Convert customer inquiries into sales orders.
  3. Coordinate with marketplaces like Amazon and Nykaa for product promotions.
  4. Develop partnerships with new restaurants, event management companies, retailers, and corporate gifting clients.
  5. Communicate effectively with customers in their preferred language (English or Hindi).

    Requirements:

  • Strong communication and negotiation skills in English and Hindi.
  • Ability to manage escalations and difficult customer interactions.
  • Good understanding of tableware and home decor categories.
  • Technical knowledge of billing systems and processes.
  • Collaborative team player with excellent time management skills.

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