Veeva CRM Professional

24 hours ago

Cochin, Kerala, India beBeeVeeva Full time ₹ 12,00,000 - ₹ 15,00,000
Job Title: Veeva CRM Professional

At the forefront of customer relationship management, our organization seeks a highly skilled Veeva CRM professional to join its ranks. The ideal candidate will possess extensive experience in implementing and managing Veeva CRM solutions.

Responsibilities:

  • Customer Relationship Management (CRM) Expertise: Develop and execute strategies for improving CRM operations and ensuring seamless integration with other business systems.
  • Technical Support: Provide advanced technical support to end-users, troubleshooting complex issues and collaborating with cross-functional teams to resolve problems.
  • ITIL Process Knowledge: Demonstrate thorough understanding of ITIL processes and procedures, applying them to optimize business operations and enhance customer satisfaction.

Required Skills:

  • Expert-level proficiency in Veeva CRM, including configuration, customization, and optimization.
  • Proven track record of delivering high-quality technical support and resolving complex technical issues.
  • Strong understanding of ITIL process frameworks and methodologies.
  • Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels.
  • Ability to stay up-to-date with the latest technologies and industry trends, adapting quickly to changing business requirements.

Benefits:

  • Competitive compensation package and benefits.
  • Ongoing training and professional development opportunities.
  • Collaborative and dynamic work environment.
  • Chance to work with a cutting-edge technology and contribute to its growth.

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