
Customer Service Operations Lead
1 week ago
Job Description
A key role in our team is available for a Customer Service Operations Lead. As a member of our expanding team, you will be responsible for ensuring customer satisfaction and resolving any issues that may arise.
Responsibilities
- Manage a team of customer service representatives to ensure high-quality service delivery
- Develop and implement support strategies to improve customer experience
- Analyze performance metrics to identify areas for improvement
- Handle escalations and resolve customer complaints in a timely and professional manner
Requirements
- Critical thinking and problem-solving skills
- Strong communication and leadership abilities
- Ability to work in a fast-paced environment
- Experience in customer service or operations management
Benefits
This role offers a chance to grow with our company, develop your skills, and make a real impact on our customers' experiences.
-
Operations Manager
1 week ago
Shimoga, Karnataka, India beBeeLeadership Full time ₹ 94,50,000International Process Team LeadWe are actively seeking a highly skilled and experienced Team Leader to oversee our International Process operations.Job Description: The successful candidate will be responsible for managing a team of agents to achieve daily targets, ensuring high levels of customer satisfaction and service quality. Key responsibilities...
-
Customer Service Director
1 week ago
Shimoga, Karnataka, India beBeeService Full time ₹ 18,00,000 - ₹ 25,00,000Job Title: Service ManagerWe are seeking an experienced professional to lead and manage service operations for customers of press part tooling.Key Responsibilities:Manage Annual Maintenance Contracts to ensure timely execution, maintaining a high level of customer satisfaction.Proactively resolve customer complaints by engaging with customers to understand...
-
Service Operations Manager
1 week ago
Shimoga, Karnataka, India beBeeService Full time ₹ 8,00,000 - ₹ 12,00,000We are seeking a highly skilled Service Operations Manager to lead our team at Gandhidham & Ankleshwar.The successful candidate will be responsible for:Managing and leading the service team for DG sets and industrial equipmentEnsuring timely resolution of customer complaints and service requestsPlanning and monitoring preventive and breakdown maintenance...
-
Industrial Automation Service Lead
1 week ago
Shimoga, Karnataka, India beBeeRobotics Full time ₹ 1,50,00,000 - ₹ 2,50,00,000Lead Robotics Operations and Drive Business GrowthAre you a strategic operations leader with expertise in mobile robotics? We are seeking an experienced professional to oversee our MR operations, drive business growth, and develop a comprehensive service strategy.Strategic Leadership: Develop and implement a comprehensive service and maintenance strategy for...
-
Customer Service Representative
1 week ago
Shimoga, Karnataka, India beBeeRepresentative Full time ₹ 8,00,000 - ₹ 12,00,000We are seeking a highly skilled and experienced individual to fill the role of Customer Service Representative.Job Description:The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a positive experience for visitors and clients.Required Skills and Qualifications:Bachelor's degree...
-
Shimoga, Karnataka, India beBeeOnline Full time ₹ 60,00,000 - ₹ 90,00,000Job Title: Customer Service & Online Listings AssociateJob Description:We are seeking a proactive and detail-oriented Customer Service & Online Listings Associate to support our e-commerce operations. This is a full-time, remote role focused on creating and managing online postings, handling customer communication, and conducting research to support pricing...
-
Customer Service Liaison
1 week ago
Shimoga, Karnataka, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 10,00,000Job Title: Customer Service Liaison","Main Responsibilities:","Key Tasks:","Coordinating with internal teams to resolve issues efficiently.Managing front desk operations and handling guest relations with professionalism and courtesy.Serving as the primary point of contact for students, parents, visiting faculty, and external guests.Maintaining visitor...
-
Chief Service Operations Officer
1 week ago
Shimoga, Karnataka, India beBeeServiceDelivery Full time ₹ 15,00,000 - ₹ 25,00,000Service Delivery ExecutiveAre you a seasoned professional with a passion for delivering exceptional service? We are seeking an experienced Service Delivery Executive to lead our service delivery system from the ground up.This role is ideal for a professional with 5+ years of experience in IT service management who can establish delivery frameworks,...
-
Global Operations Lead
5 days ago
Shimoga, Karnataka, India beBeeoperations Full time US$ 12,00,000 - US$ 15,00,000About UsWe're a global consulting firm delivering expert services across the trade lifecycle for clients in energy, commodities, shipping, treasury, central banking, capital markets, and asset/investment management.We're expanding our India operations and seeking someone to lead our support and DevOps functions, ensuring high-quality service delivery and...
-
Customer Service Expert
1 week ago
Shimoga, Karnataka, India beBeeCustomerExperience Full time ₹ 8,00,000 - ₹ 12,00,000We are seeking a highly skilled Customer Experience Champion to join our team. As a key member, you will play a vital role in ensuring exceptional customer experiences.Key Responsibilities:Manage customer inquiries via various channels to resolve issues efficiently.Provide timely, professional, and empathetic responses to guarantee high customer...