Customer Service and E-Commerce Operations Specialist

5 days ago

Shimoga, Karnataka, India beBeeOnline Full time ₹ 60,00,000 - ₹ 90,00,000

Job Title: Customer Service & Online Listings Associate

Job Description:

We are seeking a proactive and detail-oriented Customer Service & Online Listings Associate to support our e-commerce operations. This is a full-time, remote role focused on creating and managing online postings, handling customer communication, and conducting research to support pricing and product accuracy.

Key responsibilities include creating and managing product postings on various platforms, regularly tracking sold items, maintaining communication with the local sales team, and enhancing existing postings for customer engagement. Additionally, the successful candidate will respond to inquiries via multiple channels, clarify questions, and provide product-related details to facilitate smooth transactions.

The ideal candidate will have a minimum of 1 year of experience in online postings, customer service, or e-commerce operations, strong English communication skills, and be highly organized, self-motivated, and capable of working independently during designated hours. Experience with online marketplaces and customer support platforms is an advantage.

Required Skills and Qualifications:

  • Minimum 1 year of experience in online postings, customer service, or e-commerce operations
  • Strong English communication skills—both written and verbal
  • Highly organized, self-motivated, and capable of working independently during designated hours
  • Experience with online marketplaces and customer support platforms is an advantage

Benefits:

As a valued member of our team, you will enjoy a competitive salary and the opportunity to work from home. If you have a background in customer interaction, enjoy working with product data, and are looking for a challenging role in the e-commerce domain, we encourage you to apply.

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