Strategic Logistics Coordinator

4 days ago

Hisar, Haryana, India beBeeOperationalManager Full time ₹ 19,20,000 - ₹ 24,00,000

Job Overview:

  • Manage orders efficiently through the admin portal, ensuring timely dispatch and resolving any delays promptly.
  • Negotiate with vendors to maintain productive relationships that align with company protocols.
  • Collaborate with logistics partners to ensure on-time deliveries, manage remittances, weight disputes, and billing issues while following courier guidelines.
  • Handle customer inquiries through calls, emails, and WhatsApp, maintaining high response rates and ensuring timely communication as per SLAs.
  • Train and monitor team members to enhance productivity, reporting any errors or losses promptly.
  • Communicate with upper management to establish operational goals and develop long-range plans.
  • Oversee operational performance of both internal and external service providers, ensuring optimal facility conditions and occupant satisfaction.

Key Responsibilities:

  • Liaise with vendors to drive business growth through effective negotiation and relationship-building skills.
  • Utilize strong leadership abilities to lead a team and achieve objectives.
  • Maintain accuracy in order management with a commitment to error-free output.
  • Develop strategic partnerships with courier services to optimize delivery operations.
  • Make informed decisions based on operational requirements.

Requirements:

  • Demonstrated experience in vendor management with strong selling, negotiation, and convincing skills.
  • Excellent communication skills for effective customer interaction.
  • Strong leadership and team handling abilities.
  • A detail-oriented approach to order management.
  • Ability to build relationships with courier services and manage multiple tasks efficiently.
  • Quick decision-making skills based on operational requirements.

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