Process Excellence Lead

4 days ago

Bengaluru, Karnataka, India beBeeCompliance Full time ₹ 1,04,000 - ₹ 1,30,878

Job Title: Process Excellence Lead

Are you looking for a challenging role that will allow you to drive process improvements and optimize network performance? Do you have experience in risk mitigation and compliance, as well as commercial analysis and billing account management?

We are seeking an experienced Operations Manager II to lead our team in driving compliance culture through risk and mitigation actions. This is a great opportunity to leverage your skills in process improvement, lean techniques, and employee and performance management.

  • Key Responsibilities:
  • Identify risks and develop mitigating initiatives related to compliance by engaging with the TRC and 3P Partner for timely audits, identification, documents verification and CAPs.
  • Oversee and manage the 3P Middle Mile Network Performance, collaborating with MPO, L&D and 3P Partners across the MM PU network also operating IPC and CP.
  • Develop benchmarking for indirect and direct cost elements.
  • Ensure budget planning for partner accounts are completed in coordination with Finance.
  • Develop and implement stringent recovery mechanisms like automated reports, standard deep dive formats and reviews to minimize losses and improve overall operational efficiencies.
Required Skills and Qualifications:
  • 2+ years of employee and performance management experience
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • 1+ years of performance metrics, process improvement or lean techniques experience
Benefits:

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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