
Process Excellence Head
2 weeks ago
Job Overview:
Moolya is seeking a Process Excellence Head to lead our PMO and Process Excellence team. You will drive process andoperationsimprovementinitiativesacrosstheorganization,enhancing efficiency, customer service, and cost reduction. Partnering with cross-functional teams, you will create and implement effective process improvement solutions. Your role is key to our success and you'll be integral to our team.
Roles and Responsibilities:
● Lead process excellence initiatives for various projects and functions.
Develop and implement business transformation strategies.
● CollaboratewithteamstoidentifyandsolveprocessissuesusingSixSigma,Lean,TQM.
● ConductauditsandassessmentstoensurecompliancewithindustrystandardslikeISO 9001orIATF16949.
● Trainandcoachteammembersonprocessexcellencemethodsandbestpractices
Must Haves:
● 8+yearsofexperienceinITGlobalServiceDelivery.
● 5+yearsofexperienceinprocessstrategy,implementation,andaudits.
● ExpertiseinatleastprojectmanagementframeworkslikeAgile,Lean,SixSigma,SAFe, Prince2, ISO/IEC20000,COBIT,ITIL.
● FamiliarwithCMMIver1.3Level5andpartofCMMIcertification.
● Skilledinqualityprocessperformanceobjectives,predictivemodeling,andstatistical techniques.
● Experienceinconductingvariousauditsandreviewingprojectartifacts.
● Experience in setting up project quality status reporting.
● Experience in facilitating cross-functional teams for process improvements
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