Process Excellence Lead

Position Overview :We are seeking a highly skilled Process Excellence Lead to drive the design and standardization of enterprise-wide business processes. This role will be responsible for defining design principles, establishing process standards, and ensuring compliance with governance frameworks. The individual will lead global process design at the L4...

Job Title: Process Excellence LeadAre you looking for a challenging role that will allow you to drive process improvements and optimize network performance? Do you have experience in risk mitigation and compliance, as well as commercial analysis and billing account management?We are seeking an experienced Operations Manager II to lead our team in driving...

Quality Assurance Specialist">As a Quality Assurance Specialist, you will play a vital role in ensuring the highest standards of quality and compliance in our organization. Your primary responsibility will be to develop, implement, and continuously improve established Quality Assurance fundamental practices that are utilized in our local business.">Our...

Process Excellence SpecialistWe are seeking a seasoned Business Process Expert with expertise in Appian to join our team. This individual will work closely with clients on critical automation projects.This is a client-facing role where you'll bridge the gap between business and technology, mapping processes, capturing requirements, and ensuring Appian...

About the RoleWe are seeking a detail-oriented professional to ensure the consistency, compliance, and continuous improvement of the counseling process. This role focuses on ensuring script adherence, process audits, and QA scorecards, while driving process standardization across counseling workflows. You will not manage CRM tools or analytics directly, but...

As a Business Transformation Expert, you will play a vital role in ensuring the smooth operation of our organization's processes.Collaborate with management to develop strategic initiatives and projects that drive business growth.Conduct thorough reviews of current processes, identify areas for improvement, and recommend data-driven solutions based on...

Process Excellence Analyst (OPEX- Customer Care/Call Center Vertical) About the Position: The Operational & Process Excellence team (OPEX) is focused on setting up a process excellence roadmap for the Swiggy Contact Center. It is our goal to continuously improve CC processes to make them more efficient, Customer-centric, Reliable, and Cost-effective. This...

Job Description Developing Strategies: Design and implement strategies for maintaining and improving process performance across the organization. Process Management: Create, review, and update internal processes to align with organisational goals. Create review mechanisms to identify process failures and route causes and evolve required process correction,...

Responsible for driving the adoption of new technologies, exploring and implementing AI-based solutions, and improving processes at both the operational and strategic levels. This role requires a deep understanding of international standards, the ability to identify and implement process improvements, and hands-on experience with technology integration at...

Job Overview:Moolya is seeking a Process Excellence Head to lead our PMO and Process Excellence team. You will drive process andoperationsimprovementinitiativesacrosstheorganization,enhancing efficiency, customer service, and cost reduction. Partnering with cross-functional teams, you will create and implement effective process improvement solutions. Your...