Employee Experience

2 days ago

Chennai, Tamil Nadu, India beBeeEmployee Full time ₹ 9,00,000 - ₹ 12,00,000
Job Opportunity

Employee Experience & Retention Manager Role

This is a dynamic and challenging role that focuses on employee engagement, satisfaction, and retention. The successful candidate will be responsible for developing and implementing strategies to improve employee experience, manage employee relations, and facilitate career progression.


Key Responsibilities
  • Employee Relationship Management and Communication
    • Provide effective employee relations/counsel & query/grievance handling to ensure a positive work environment.
    • Conduct regular policy sessions during induction, training, and BAU (refresher) stages.
    • Ensure sufficient presence and visibility on the operations floor.
    • Own and facilitate the Reward and Recognition process across the floor.
    • Assist the floor in activities where EE&R intervention is required.
    • Execute ESAT/Dipstick &360 Surveys and carry out required action in identified areas.
    • Communicate policy/procedure updates/additions/deletions to all concerned people in the process.
  • Career Progression & Performance Management
    • Ensure timely communication/execution/completion of Performance Management Process (annually and bi-annually and monthly).
    • Facilitate Internal Job Postings (Lateral) in the Process.
    • Conduct assessment centre for promoting advisors to the next level.
  • Compliance
    • Manage employees' life cycle approach increments.
    • Confirm employees after six months.
    • Ensure payroll inputs reach coordinators in time and sign off before sending to vendor.
    • Follow up on Background Checks and take action on unfavourable reports.
    • Prepare weekly headcount and attrition reports.
    • Provide information and support for carrying out effective Audits.

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