Service Delivery Expert

Job TitleWe are seeking a seasoned and proactive IT Service Delivery Manager to oversee and optimize the delivery of IT services in a highly regulated environment.Oversee global IT service delivery across all locations, including manufacturing plants, R&D centers, corporate offices, and international sites spanning various regions.Manage day-to-day...

Customer Service Representative JobWe are seeking a skilled professional to provide timely and accurate service delivery as per client standards.Main Responsibilities:Ensuring compliance to all reportsManaging inbound calling/international voice process (B2B or B2C)Responsible for call audits and efficient onshore connects/communicationsKey Skills and...

Job Title: Media and Entertainment Delivery ExpertWe are seeking a seasoned leader to oversee the delivery of large-scale media and entertainment projects.The ideal candidate will have extensive experience in managing large portfolios, leading cross-functional teams, and driving successful program delivery in the media and entertainment industry.Key...

Service Operations Manager">The ideal candidate will have a proven track record in managing service teams, portfolio management, subcontractor relationships, and spare parts/stock management. They will be responsible for optimizing turnaround time, ensuring the highest levels of customer satisfaction, and delivering operational excellence in service...

Job Description:We are seeking a seasoned professional to fill the role of Service Delivery Manager. In this position, you will be responsible for overseeing the execution of IT service projects and managing project-based teams. Your primary objective will be to ensure successful delivery of projects while fostering a high-performance culture within your...

Job Title: Real-Time Performance CoordinatorThe successful candidate will play a pivotal role in ensuring operational efficiency and service delivery performance by actively monitoring, analyzing, and managing real-time activities across multiple queues.Key Responsibilities:Monitor real-time call, chat, or case queues to ensure service level goals are...

Senior HR Service Delivery SpecialistJob Summary:We are seeking an experienced Senior HR Service Delivery Specialist to oversee end-to-end HR service delivery processes, ensuring efficiency, compliance, and employee satisfaction. The ideal candidate will have 10+ years of expertise in HR operations, process optimization, and employee services.The role...

Job Title: Technical Support Engineer">Job Description:As a technical support engineer, you will play a vital role in supporting expert teams in resolving complex mechanical component issues. Your primary responsibility will be to create and maintain accurate documentation in Teamcenter and Windchill, collect valuable information on component performance,...

About usWe are a boutique content marketing agency, serving as a one-stop shop for all things content. Our legacy is built upon the sharp intellect and heartfelt creativity of brilliant minds who think and write with passion.We uphold excellence, embodying unwavering values, steadfast ethics, and consistently going the extra mile. We seek individuals who...

Director of IT OperationsA highly accomplished and strategic leader is required to oversee the global 24x7 IT Service Desk, fostering a culture of ownership, empathy, and relentless improvement. This role drives high-quality, scalable support that enables business productivity and minimizes disruption.Key Responsibilities:Provide visionary leadership for the...