Service Expert Specialist

4 days ago


Davangere, Karnataka, India beBeeTechnical Full time ₹ 14,08,000 - ₹ 25,41,600

Job Title: Technical Support Engineer

">

Job Description:

As a technical support engineer, you will play a vital role in supporting expert teams in resolving complex mechanical component issues. Your primary responsibility will be to create and maintain accurate documentation in Teamcenter and Windchill, collect valuable information on component performance, and identify potential defects.

About the Role:

  • Collaborate with technical experts to resolve Service Now tasks, focusing on main bearing-related issues.
  • Be responsible for authoring MSE-owned documents in Teamcenter and Windchill.
  • Develop and maintain failed component information, keeping management informed about new potential serial defects.

This Opportunity:

This is an exciting chance to work within a globally responsible team, dealing with unexpected situations and time-sensitive tasks as part of your day-to-day responsibilities.

Key Responsibilities:

  • Work collaboratively with a global team of technical experts within Global Service Engineering.
  • Act as a focal point for contact between local business units and central business units.
  • Assign tasks along the technical support process.
  • Collect information about mechanical component performance of wind turbines.
  • Identify and report potential serial issues.
  • Evaluate risk potential, budget, and schedule necessary activities related to major non-conformities.
  • Support local business units in developing sustainable solutions regarding mechanical problems relating to wind turbine drive trains.
  • Develop repair and inspection instructions for mechanical component assemblies.
  • Define, implement, and obtain service processes for mechanical assemblies.
  • Improve internal standards and processes, ensuring permanent knowledge transfer between relevant departments and locations.

Requirements:

  • Minimum 6-8 years' experience in Mechanical drive trains and roller bearing (e.g., design, development, evaluation of fault conditions, error analysis).
  • Proven experience in project coordination or similar roles.
  • Strong analytical and data manipulation skills in Excel.
  • Strong organizational and time management skills with ability to prioritize tasks effectively.
  • Strong multitasking skills.
  • Good stakeholder management, excellent communication, and interpersonal skills to collaborate with internal and external stakeholders.

Career Requirements:

  • Bachelor's degree in Mechanical engineering.
  • Excellent Communication skills.
  • Ability to work independently.
  • Knowledge in Teamcenter PLM, Windchill PLM, SAP.
  • Knowledge in troubleshooting.
  • Personal Profile/Competencies:
    • Excellent communication skills.
    • Additional languages viz German / Spanish / French is good-to-have.
    • Detail-oriented and organized.
    • Good team player.
    • Adaptable to change.
    • Ability to manage multiple projects and priorities simultaneously.
    • Ability to deal with unexpected difficulties.
    • Strong technical skills and proficiency in Microsoft Office Suite especially Word and Excel.


  • Davangere, Karnataka, India beBeeCybersecurity Full time ₹ 8,00,000 - ₹ 15,00,000

    Job Title:Security Operations Center SpecialistAbout the Role:The Security Operations Center Specialist plays a vital part in providing expert advice on optimizing and maintaining SOC services.This role requires an individual with strong analytical skills to monitor and analyze security alerts, identify potential threats, and respond promptly in...


  • Davangere, Karnataka, India beBeeNetwork Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Expert Network Technical Support Specialist">Summary:We are seeking an accomplished network technical support specialist to join our team.This role is ideal for a self-motivated and proactive individual with excellent problem-solving skills who is experienced in providing expert-level network technical support and troubleshooting services.The...


  • Davangere, Karnataka, India beBeeAnalytical Full time ₹ 9,00,000 - ₹ 12,00,000

    Customer Service Operations SpecialistWe are seeking a highly skilled Customer Service Operations Specialist to join our team. This full-time on-site role involves managing customer interactions, analyzing service operations, and providing exceptional customer support.This specialist will be responsible for handling customer queries, optimizing service...


  • Davangere, Karnataka, India beBeeTechnical Full time ₹ 60,00,000 - ₹ 80,00,000

    Job Title:Service SpecialistAbout the Role:We are seeking a skilled Service Specialist to join our team. The successful candidate will be responsible for providing on-site service support to customers across Guwahati and surrounding regions.Key Responsibilities:Attend to field complaints and provide timely service support at customer sites.Handle...


  • Davangere, Karnataka, India beBeeTherapy Full time ₹ 40,00,000 - ₹ 80,00,000

    Job Opportunity for Therapeutic Services SpecialistThis is a full-time, on-site role for a Therapeutic Services Specialist located in Kochi, India. As a Therapeutic Services Specialist, you will be responsible for delivering high-quality treatments and services while ensuring excellent customer satisfaction.Responsibilities:Deliver a range of therapeutic...


  • Davangere, Karnataka, India beBeeServicemanagement Full time ₹ 1,20,00,000 - ₹ 1,60,00,000

    Job Title: IT Service Management SpecialistWe're seeking an experienced professional to fill the role of IT Service Management Specialist. As a key member of our team, you'll be responsible for designing, developing, and implementing effective service management solutions using ServiceNow.Key Responsibilities:Design and develop ServiceNow applications,...


  • Davangere, Karnataka, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 15,00,000

    Service Desk SpecialistWe are seeking a skilled Service Desk Specialist to join our team. The ideal candidate will possess excellent communication skills and the ability to work in a fast-paced environment.About the RoleThis is an exciting opportunity for individuals who enjoy problem-solving and providing technical support. As a Service Desk Specialist, you...


  • Davangere, Karnataka, India beBeeTaxation Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Job Title:Taxation Expertise SpecialistJob Description:We are seeking an experienced taxation expert to join our team in a key role, requiring advanced knowledge of direct and indirect tax laws, as well as tax planning, compliance, and advisory services.Key Responsibilities:Provide expert guidance on high net worth individual (HNI) taxation, direct and...


  • Davangere, Karnataka, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to provide exceptional technical assistance to our global customer base.Key Responsibilities:Offer advanced technical troubleshooting support via phone to customers worldwide.Ensure timely resolution of complex customer issues while maintaining outstanding levels of customer...


  • Davangere, Karnataka, India beBeeIntegration Full time ₹ 20,00,000 - ₹ 25,00,000

    Cloud Integration SpecialistAbout the Role: We are seeking a skilled Cloud Integration Specialist to join our team. The ideal candidate will have expertise in designing, implementing, and managing cloud-based integration solutions and containerized applications.To achieve this, the selected candidate will focus on developing and implementing using the Right...