Field Service Expert

6 days ago


Davangere, Karnataka, India beBeeTechnical Full time ₹ 60,00,000 - ₹ 80,00,000
Job Title:

Service Specialist

About the Role:

We are seeking a skilled Service Specialist to join our team. The successful candidate will be responsible for providing on-site service support to customers across Guwahati and surrounding regions.

Key Responsibilities:
  • Attend to field complaints and provide timely service support at customer sites.
  • Handle commissioning calls to ensure correct installation, testing, and performance verification.
  • Diagnose and troubleshoot mechanical and electrical issues.
  • Minimize Turnaround Time (TAT) for complaint resolution and improve Mean Time to Repair (MTTR).
  • Provide inputs for Annual Maintenance Contracts (AMC) and other aftermarket growth opportunities.
Qualifications & Experience:
  • Diploma/Graduate in Mechanical or Electrical Engineering preferred.
  • 3–4 years of relevant experience in field service, installation, or maintenance.
  • Strong knowledge of service, commissioning, and troubleshooting processes.
Key Skills & Competencies:
  • Excellent technical troubleshooting ability.
  • Knowledge of installation and commissioning standards.
  • Strong customer handling and communication skills.

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