Technical Support Specialist

1 day ago

Noida, Uttar Pradesh, India beBeeTechnical Full time ₹ 9,18,000 - ₹ 10,92,000
Job Title

We are seeking a highly skilled technical professional to join our team as a Helpdesk Associate. This individual will be responsible for providing timely and effective technical support and troubleshooting services to our clients.

Key Responsibilities
  • Provide technical support to clients via phone, email, or remote desktop
  • Troubleshoot complex technical issues and resolve them in a timely manner
  • Collaborate with internal teams to resolve issues and improve processes
  • Document and maintain accurate records of all incidents and resolutions
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 1-2 years of experience in technical support or related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
Benefits of Working with Us

At our organization, we believe that our employees are our greatest asset. We offer a range of benefits and opportunities to help you grow both personally and professionally.

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