
Enterprise Digital Transformation Specialist
1 day ago
Job Title: Enterprise Digital Transformation Specialist
About the Role:
We are seeking a highly skilled and experienced Enterprise Digital Transformation Specialist to join our team. As a key member of our organization, you will be responsible for driving meaningful change and facilitating impactful conversations with clients.
Key Responsibilities:
- Develop and execute digital transformation strategies that align with client goals and objectives.
- Lead outcome-driven conversations to deeply understand and define client business requirements during discovery calls.
- Co-create future visions for clients on the Salesforce platform, aligning short and long-term goals to drive digital transformation.
- Bring visions to life through compelling product demonstrations, showcasing the versatility and potential of our platform.
- Engage in ongoing training and certification programs to expand and maintain expertise, staying ahead of industry trends.
- Act as a liaison between product and enablement teams, offering valuable field insights to drive solution evolution and enhancement.
- Share expert perspectives on the business value provided by our solutions, building confidence and trust with potential clients.
Required Skills and Qualifications:
- Degree or equivalent relevant experience required.
- A minimum of 7+ years of relevant experience in the IT Industry, either pre-sales or implementation of customer engagement solutions, supporting the sales cycle in selling CRM or high-value business solutions.
- Relevant industry experience into Retail & Consumer Goods.
- Strong focus and experience in pre-sales or implementation is required.
- Experience in demonstrating customer engagement solutions, understanding and driving use cases, customer journeys, ability to draw day-in-life across different LOBs.
- Business analysis/business case/return on investment construction.
- Experience in sophisticated solution selling to enterprise customers.
- Broad understanding of and ability to articulate the benefits of cloud computing, SFA, service & support, marketing, and mobile solutions.
- Strong verbal and written communication skills with a focus on needs analysis, positioning, business justification, and closing techniques.
- Outstanding presentation and demonstration skills.
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