
ServiceNow Workflow Specialist – Process Optimization Expert
8 hours ago
Job Title: ServiceNow Workflow Specialist
We are looking for an experienced workflow specialist to design, develop and integrate workflows on ServiceNow with MDM platforms.
Key Responsibilities:- Workflow Design and Implementation: Develop and implement ServiceNow workflows for SKU creation and product data management processes.
- Integration with MDM Platforms: Integrate workflows with Informatica MDM and Stibo STEP platforms.
- Support Existing Workflows: Support and enhance Skelta BPM workflows to ensure seamless integration.
- Business Requirements Gathering: Gather business requirements and translate them into actionable workflow solutions.
- Workflow Lifecycle Management: Lead the workflow lifecycle from design to testing, rollout and support to ensure maximum efficiency.
- Training and Workshops: Conduct training sessions and workshops for business teams to ensure smooth workflow adoption.
- Performance Optimization: Ensure workflows meet performance, scalability and compliance standards.
- Workflow Development Experience: 6–8 years of experience in workflow development and integration.
- ServiceNow Expertise: Hands-on expertise in ServiceNow workflow design and implementation.
- FMCG Domain Knowledge: In-depth knowledge of FMCG domain including SKU lifecycle and product data management.
- Integration Knowledge: Strong understanding of integration with Informatica MDM and Stibo STEP platforms.
- Skelta BPM Experience: Experience in designing and supporting Skelta BPM workflows.
- Communication and Problem-Solving Skills: Excellent communication and problem-solving skills.
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