ServiceNow Workflow Specialist – Process Optimization Expert

8 hours ago


Bellary, Karnataka, India beBeeServicenow Full time ₹ 20,00,000 - ₹ 25,00,000

Job Title: ServiceNow Workflow Specialist

We are looking for an experienced workflow specialist to design, develop and integrate workflows on ServiceNow with MDM platforms.

Key Responsibilities:
  • Workflow Design and Implementation: Develop and implement ServiceNow workflows for SKU creation and product data management processes.
  • Integration with MDM Platforms: Integrate workflows with Informatica MDM and Stibo STEP platforms.
  • Support Existing Workflows: Support and enhance Skelta BPM workflows to ensure seamless integration.
  • Business Requirements Gathering: Gather business requirements and translate them into actionable workflow solutions.
  • Workflow Lifecycle Management: Lead the workflow lifecycle from design to testing, rollout and support to ensure maximum efficiency.
  • Training and Workshops: Conduct training sessions and workshops for business teams to ensure smooth workflow adoption.
  • Performance Optimization: Ensure workflows meet performance, scalability and compliance standards.
Required Skills:
  • Workflow Development Experience: 6–8 years of experience in workflow development and integration.
  • ServiceNow Expertise: Hands-on expertise in ServiceNow workflow design and implementation.
  • FMCG Domain Knowledge: In-depth knowledge of FMCG domain including SKU lifecycle and product data management.
  • Integration Knowledge: Strong understanding of integration with Informatica MDM and Stibo STEP platforms.
  • Skelta BPM Experience: Experience in designing and supporting Skelta BPM workflows.
  • Communication and Problem-Solving Skills: Excellent communication and problem-solving skills.


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