
Technical ServiceNow Specialist
6 days ago
Job Opportunity: Software Engineering Consultant
">We are seeking a skilled ServiceNow expert to join our team. This role requires experience in multiple ServiceNow modules, including HRSD, CSM, and FSM.
">Main Responsibilities:
">HRSD (Human Resource Service Delivery): Implement efficient workflows and processes to manage employee data and requests.
">CSM (Customer Service Management): Develop solutions to improve customer satisfaction and ticket resolution rates.
">FSM (Field Service Management): Design and implement field service management strategies to optimize resource allocation and reduce costs.
">
Additional Responsibilities:
">ITSM, Portal, CMDB, Virtual Agent, IT Asset Management, and IT Business Management: Stay up-to-date with the latest ServiceNow features and best practices to provide innovative solutions.
">Scripting and Integration Skills: Develop strong skills in scripting languages and integration tools to enhance ServiceNow's functionality.
">Project Management: Manage multiple projects simultaneously, ensuring timely delivery and high-quality results.
">
Requirements:
">Bachelor's Degree in Computer Science or related field
">Minimum 3 years of experience in ServiceNow implementation and administration
">Proven track record of delivering successful projects on time and within budget
">
What We Offer:
">Competitive salary and benefits package
">Ongoing training and professional development opportunities
">A dynamic and supportive work environment
">
How to Apply:
">Send your resume and a cover letter to [insert contact information]
">
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