Customer Experience Leader

Senior CX Solutions SpecialistWe are seeking a seasoned Senior CX Solutions Specialist to join our team at Custobiz LLP. This is an exciting opportunity for a customer-centric professional with deep expertise in Genesys Cloud, AWS Connect, and CX UI/UX capabilities.Key Responsibilities:Providing expert-level support for Genesys Cloud, AWS Connect, and CX...

This is a proactive role with one of the largest global technology leaders.Key Responsibilities:Contact customers to resolve outstanding overages or encourage subscription purchases post-trial expiration.Process orders promptly after the customer reaches out and sends purchase confirmation.Coordinate account suspensions for non-response as needed, ensuring...

Unlock a new career path as a Sales & Customer Experience Professional. Ecomous accelerates the growth of direct-to-consumer brands across various niches.About the RoleThis role focuses on crafting exceptional customer experiences through proactive communication and issue resolution. You will be responsible for handling customer inquiries, resolving issues...

About the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional support through various channels.This is an excellent opportunity to work with a premium brand and make a meaningful impact on...

Customer Experience SpecialistWe are seeking a skilled Customer Experience Specialist to join our team. As a key member of our customer support unit, you will play a vital role in delivering exceptional service and building strong relationships with our customers.Key Responsibilities:Provide prompt and effective solutions to customer inquiriesHandle customer...

Job Overview:The role involves tracking and managing customer experience through proactive communication, including calls, surveys, and WhatsAppKey responsibilities include working cross-departmental and on cross-functional projects to enhance customer purchase and delivery experiencesKey qualities required for the position include a customer-first attitude,...

Job Title:Customer Experience ChampionWe are seeking a skilled Customer Success Associate to join our team.As a key member of our customer-facing team, the successful candidate will be responsible for ensuring exceptional customer service and support. The role involves engaging with customers proactively to provide excellent service and support, ensuring...

Program Management is a critical function that plays a vital role in the success of an organization.The Program Manager shall oversee the day-to-day operations of the program, ensuring seamless execution and high-quality results. This involves coordinating with cross-functional teams to design and deliver transformative learning experiences aligned with...

Quality Assurance Professional"> ">We are seeking a skilled Quality Assurance Professional to join our team in Lucknow. This role will involve evaluating calls and chats to ensure high-quality standards, providing feedback and coaching to enhance performance, and identifying process gaps for improvement."> ">Key Responsibilities:">• Monitor and evaluate...

We are seeking a skilled professional to support our short-term vacation rental operations. This is a remote position based in India, requiring exceptional communication skills and adaptability to ensure outstanding guest experiences and efficient management of reservations.This role involves handling complex situations with poise and professionalism,...