Customer Relationship Representative

3 weeks ago


Mohali, Punjab, India Desh Bhagat University Full time

Linking Students to Excellence

About Desh Bhagat University

Desh Bhagat University is a pioneering private North Indian University with campuses in Punjab, renowned for quality education and producing successful graduates. We offer a wide range of courses in Nursing, Dental, Architecture, Pharmacy, Management, and Engineering.

Job Title: Telecaller

We are seeking an exceptional Telecaller to join our team at Desh Bhagat University. As a Telecaller, you will be responsible for making outbound calls to potential students to provide information about our courses and assist them in the admission process.

Key Responsibilities

  • Making outbound calls to potential students
  • Providing detailed information about our courses and admission process
  • Maintaining a database of prospective students and following up to convert leads into admissions
  • Meeting or exceeding daily, weekly, and monthly targets for the number of calls made and students enrolled
  • Building and maintaining good rapport with potential students through effective communication and persuasion skills

Requirements and Qualifications

  • Excellent communication and interpersonal skills
  • Strong convincing abilities and a persuasive attitude
  • Proficiency in telecalling techniques and sales strategies
  • Effective time management and organizational skills
  • Highly motivated and target-driven
  • Minimum 12th grade completed


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