Dedicated Customer Service Representative

2 days ago

Hyderabad, Telangana, India beBeeCustomerSupport Full time ₹ 54,00,000 - ₹ 86,40,000
Customer Support Advisor Job Summary

We are seeking a dedicated Customer Support Advisor to join our dynamic team. As a Customer Support Advisor, you will be responsible for providing top-notch assistance to valued customers, ensuring their inquiries and concerns are addressed effectively and professionally.

The ideal candidate will have excellent voice communication skills, language proficiency in English, and the ability to provide customer support through voice and non-voice channels. They will also be responsible for following up with customers, achieving targets within agreed timelines, and adhering to quality guidelines.

Key Responsibilities:

  • Provide prompt, reliable, and accurate information to customers.
  • Demonstrate ability to identify solutions based on established processes and procedures.
  • Achieve the target assigned within agreed timelines and adhere to quality guidelines.

Candidate Profile/Skillset Required:

  • Graduate in any discipline.
  • Strong computer navigation skills and PC knowledge.
  • Ability to effectively communicate, both written and verbally.
  • Dependable with strong attention to detail.
  • Skilled in multi-tasking including the ability to be flexible and adapt to changes quickly.
  • Tolerance for repetitive work in a fast-paced, high production work environment.
  • Ability to work as a team member, as well as independently.

Benefits:

This role offers an opportunity to gain valuable experience and develop essential skills in customer support. The successful candidate will be part of a dynamic team that values teamwork, dedication, and professionalism.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

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