Senior Customer Service Representative

24 hours ago


Hyderabad, Telangana, India Crown Technology Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Description

Crown Technology Ltd. specializes in selling high-definition and color zoom camera modules made by Sony, which are used for high-speed dome cameras and pan-tilt equipment. The company also manufactures IP modules for CCTV. With its main office in China and the selling office in Shenzhen, Crown Technology serves markets in China, Europe, and the USA. The main warehouse is situated in Hong Kong.

Role Description

This is a full-time, on-site role located in Hyderabad for a Senior Customer Service Representative. The Senior Customer Service Representative will be responsible for managing customer inquiries, providing support, ensuring customer satisfaction, and improving customer experience. Daily tasks include handling customer service representatives, resolving customer issues, updating customer records, and maintaining high standards of service.

Qualifications

  • Experience in Customer Service, Customer Support, and handling Customer Service Representatives
  • Proficiency in managing Customer Satisfaction and enhancing Customer Experience
  • Strong communication and interpersonal skills
  • Ability to work effectively in an on-site team environment
  • Problem-solving and conflict resolution skills
  • Bachelor's degree in Business Administration, Communications, or a related field
  • Experience in the technology or surveillance equipment industry is a plus


  • Hyderabad, Telangana, India IntouchCX Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the JobWere changing the way people think about customer care, and we need your helpWere searching for a Senior Team Leader to provide leadership to Customer Service Representatives and collaborate with Team Leaders on things like performance. training, development and employee recognition. This role is responsible for directing and managing...


  • Hyderabad, Telangana, India Lyros Technologies Full time ₹ 3,00,000 - ₹ 5,50,000 per year

    International Voice Customer Service RepresentativeJob Summary:We're seeking talented and customer-focused individuals to join our International Voice Customer Service team. As a representative, you'll provide exceptional service to our international customers, addressing their queries and concerns via phone.Key Responsibilities:- Handle inbound customer...


  • Hyderabad, Telangana, India Mahindra It Consultancy Private Limited Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionMahindra It Consultancy Private Limited is an electrical/electronic manufacturing company based in Mumbai, Maharashtra, India. The company specializes in providing high-quality electrical and electronic solutions to meet the needs of various industries. With its headquarters situated in Bambutwadi, Church Road, Mankhurd, the company is...


  • Hyderabad, Telangana, India Teleperformance (TP) Full time ₹ 2,50,000 - ₹ 4,50,000 per year

    Job Description: International Voice Process Customer Service RepresentativeAbout the RoleWe are seeking a skilled and customer-focused International Voice Process Customer Service Representative to join our growing team. In this vital role, you will be the primary point of contact for our international clients, providing exceptional support over the phone....


  • Hyderabad, Telangana, India Impleo consulting Full time ₹ 2,52,000 - ₹ 2,76,000 per year

    Openings for customer service representativesQualification: GraduateExperience: One year or above in US/UK/Australian/Canadian { voice / chat process }Candidates who have worked as receptionist / visa counsellor / customer service of bank are fluent in English can also applySalary: 21K to 23KShift: 24/7 { rotational shifts }Week off: Two rotationalCab: One...


  • Hyderabad, Telangana, India Overseas IT Services Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Summary:The Customer Service Representativemust provide high-class Customer services to our US clients, we're looking for someone who can take on challenges. We're searching for a Customer Services Representativewho has worked on both new and existing businesses and has a proven track record of success. Must be familiar with the CRM process. You must...


  • Hyderabad, Telangana, India GLOSSARY SOFT TECH PVT LTD Full time ₹ 1,44,000 - ₹ 1,80,000 per year

    JOB ROLE : customer service representativeQUALIFICATION : Any degree/Graduate.Responsibilities : handling calls to service the customersELIGIBILITY : Fresher/Experience(0-1)SKILLS : good communication skillsLANGUAGE : English and Hindi (manageable )SALARY : 12k-15k/per monthDepends on experience we can fix the salary .JOINING : IMMEDIATELY.LOCATION :...


  • Hyderabad, Telangana, India Vajjiram Agro Food Products Private Limited Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    CompanyAtVajjiram Agro Food Products Private Limited, we are committed to providing retailers across India with high-quality agro-food products. We focus on bridging the gap between farmers and retailers, ensuring that our products, including premium staples, dry fruits, and whole spices, reach every corner of the country with efficiency and care. Our...


  • Hyderabad, Telangana, India FedEx Full time

    What can you expect as a FedEx team member Career Mobility and Development When you join FedEx you re joining a team with possibilities that literally span the world from opportunities for advancement and location transfer to training and leadership programs Total Compensation and Benefits Package We want to keep our employees for a long time so we...


  • Hyderabad, Telangana, India Vipany Management Consulting Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    The Customer Service Representative supports healthcare providers with their electronic healthcare insurance payments. This role involves assisting providers with payment details, guiding them through payment processing, enrolling in products, and registering on the online portal, while ensuring strict adherence to federal HIPAA regulations. You will be part...