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Customer Service Representative
2 weeks ago
International Voice Customer Service Representative
Job Summary:
We're seeking talented and customer-focused individuals to join our International Voice Customer Service team. As a representative, you'll provide exceptional service to our international customers, addressing their queries and concerns via phone.
Key Responsibilities:
- Handle inbound customer calls from the US region
- Resolve customer queries and concerns in a timely and professional manner
- Provide accurate information and solutions to customers
- Meet and exceed customer satisfaction targets
- Collaborate with internal teams to resolve customer issues
Job Details:
- Shifts: US rotational shifts (5-day working week)
- Transportation: Two-way cab facility provided
- Work Location: Work from office
- CTC: Up to 5.5 LPA
- Experience: 0-4 years of experience in customer service (international voice experience preferred)
Skills and Qualifications:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced, dynamic environment
- Strong problem-solving and conflict resolution skills
- Ability to work in rotational shifts, including nights and weekends
How to Apply:
If you're a motivated and customer-focused individual, please submit your application with your updated resume and a brief introduction.Role & responsibilities
HR Yasmeen
