Customer Care Representative

11 hours ago


Hyderabad, Telangana, India MetroRide Kids Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

MetroRide Kids is your family's trusted commute partner, focused on making daily commutes safe, reliable, and sustainable for children. Leveraging shared mobility, electric vehicles, and artificial intelligence, we have served over 2 million rides and saved over 1.2 million kilograms of CO2 emissions using an all-electric fleet. Supported by Alstom, Toyota Mobility, and Mercedes Benz, our service ensures the safest and most reliable journeys for kids with state-of-the-art technology and rigorous driver checks. Recognized by various awards and accolades, MetroRide Kids sets industry benchmarks in safety and reliability.

Role Description

This is a full-time on-site role for a Customer Care Representative at MetroRide Kids, located in Hyderabad. The Customer Care Representative will be responsible for providing excellent customer service and support, addressing customer inquiries, ensuring customer satisfaction, and maintaining positive interactions with parents and guardians. Daily tasks include handling phone calls, emails, and chat support, resolving issues promptly, and providing feedback to the management team for service improvements.

Qualifications

  • Strong Interpersonal Skills and Communication skills
  • Customer Service and Customer Support experience
  • Ability to ensure Customer Satisfaction
  • Excellent problem-solving and multitasking abilities
  • Proficiency in using customer service software and CRM tools
  • Experience in the transportation or childcare industry is a plus


  • Hyderabad, Telangana, India Skandhanshi Infra Projects Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    We are looking for Customer Care Executive for one of our sector ChengaviLocation : Gachibowli, HyderabadWebsite Link : Role OverviewWe are seeking a young, dynamic, and tech-savvy Customer Care Executive who can represent the brand with warmth, clarity, and confidence across all customer touchpoints. The ideal candidate will be fluent in English, Hindi, and...


  • Hyderabad, Telangana, India Hearing Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Customer Care ExecutiveI. Role (CCE)• Managing incoming calls and customer service inquiries• Generating sales leads that develop into new customers• Identifying and assessing customers needs to achieve satisfaction.II.Skills (CCE)• Manage large amounts of incoming calls• Generate sales leads• Identify and assess customers needs to achieve...


  • Hyderabad, Telangana, India IntouchCX Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the JobWere changing the way people think about customer care, and we need your helpWere searching for a Senior Team Leader to provide leadership to Customer Service Representatives and collaborate with Team Leaders on things like performance. training, development and employee recognition. This role is responsible for directing and managing...

  • Customer Care

    6 days ago


    Hyderabad, Telangana, India Abhis Innochem Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    Company: Herbspro India Pvt LtdLocation: Hyderabad (Work from Office)Experience: 0-2 YearsRole: Customer Care & Order Management Executive (Voice & Non-Voice)Department: Customer Support / OperationsJob Type: Full-timeJob Summary:We are looking for a proactive and customer-focused individual to join our e-commerce team. The ideal candidate will handle...


  • Hyderabad, Telangana, India Kyndryl Full time

    Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleHave...


  • Hyderabad, Telangana, India Vajjiram Agro Food Products Private Limited Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    CompanyAtVajjiram Agro Food Products Private Limited, we are committed to providing retailers across India with high-quality agro-food products. We focus on bridging the gap between farmers and retailers, ensuring that our products, including premium staples, dry fruits, and whole spices, reach every corner of the country with efficiency and care. Our...


  • Hyderabad, Telangana, India Vipany Management Consulting Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    The Customer Service Representative supports healthcare providers with their electronic healthcare insurance payments. This role involves assisting providers with payment details, guiding them through payment processing, enrolling in products, and registering on the online portal, while ensuring strict adherence to federal HIPAA regulations. You will be part...

  • Customer Care Manager

    5 hours ago


    Hyderabad, Telangana, India Mahindra & Mahindra Limited Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Responsibilities & Key Deliverables Monitor and improve Customer Satisfaction parameters across the region-MTTR, TCF, Periodic Feedback and CaPS and personal customer visits. Monitor and strategically improve STR, AMC Sale, Bharosa Sale, Spares and Lubricants business across the region to exceed the targets. Motivate the Customer care team ( CCM, TM and Tech...


  • Hyderabad, Telangana, India Shriram Life Insurance Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description Customer Care Executive (Call Centre)Position Title: Customer Care ExecutiveDepartment: Customer Service / Call Centre OperationsReporting To: Team Leader / Assistant Manager Customer CareLocation: Hyderabad HO, GachibowliEmployment Type: Full-time / Permanent1. Job PurposeTo handle inbound and outbound customer interactions efficiently,...


  • Hyderabad, Telangana, India Computer Generated Solutions Full time

    Job Title: Customer Care ExecutiveJob Location: Hyderabad (Work from Office)Job Description: We are hiring for Customer Care Process Looking for candidates with good English communication and customer handling skills.Requirements:Good English speaking and logical thinking.Freshers and experienced both can apply.Undergraduates and graduates are welcome.24/7...