Customer Service Representative
18 hours ago
Job Overview
We are seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring adherence to brand standards.
About the Role:
- You will coordinate with consultants to book consultations, handle inquiries via phone and email, and ensure compliance with brand standards.
- You will work closely with our team to achieve our goals and objectives.
- You will have the opportunity to develop your skills and knowledge in customer service, communication, and problem-solving.
Key Responsibilities:
- Provide excellent customer service to our clients, responding to their inquiries and resolving any issues in a timely and professional manner.
- Manage front desk operations, including coordinating appointments, handling walk-ins, and maintaining accurate records.
- Ensure compliance with brand standards, adhering to our policies and procedures at all times.
Functional Area: Front Desk, Reception
About Us:
We are a leading company in the hair industry, dedicated to providing exceptional services to our clients. We are passionate about delivering outstanding results and building long-term relationships with our customers.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A collaborative and dynamic work environment.
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