International Customer Service Representative
4 days ago
Job Description:
We are seeking a highly skilled and professional Customer Service Representative to join our team. In this role, you will be responsible for handling inbound international customer calls in a courteous and efficient manner.
Your primary focus will be on providing exceptional customer service by responding to inquiries, resolving issues, and addressing customer concerns in a timely and effective way.
To excel in this position, you will need excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment and adapt to changing priorities.
You will also need strong problem-solving and analytical skills, basic computer skills, and familiarity with CRM systems.
In addition, a high school diploma or equivalent is required, and an associate's or bachelor's degree is preferred.
Benefits of this role include a competitive salary and bonus structure, opportunities for career growth and advancement, comprehensive training program, flexible scheduling options, recognition and reward programs.
A dynamic and supportive work environment, collaborative team atmosphere, professional development opportunities, recognition and rewards for outstanding performance.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong problem-solving and analytical skills.
- Basic computer skills and familiarity with CRM systems.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
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Hyderabad, Telangana, India HSBC Full timeDear Candidates, We hope this message finds you well We are hiring for International Voice Process for Hyderabad About Client One of the largest banking and financial services organization catering to 40 million customers with offices in 63 countries. Their customers base spans from individual savers and investors to some of the world's biggest companies...
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