Customer Service Representative
4 weeks ago
Dear Candidates,
We hope this message finds you well
We are hiring for International Voice Process for Hyderabad
About Client
One of the largest banking and financial services organization catering to 40 million customers with offices in 63 countries. Their customers base spans from individual savers and investors to some of the world's biggest companies and government.
Role Description
As a Customer Service Executive, you will be responsible for providing exceptional customer service and support to clients or customers. Your primary objective will be to ensure customer satisfaction, resolve queries, and maintain a positive image of the company. Provides high quality service to achieve maximum customer satisfaction by resolving the customer query at first contact where possible. Takes ownership and initiative to complete necessary research and customer follow up or direct the customer to the appropriate department for resolution.
Required Skills & Qualification
- Excellent communication skills (verbal and written)
- Empathy and patience when dealing with customers.
- Understanding on CSAT and FCR ( Customer satisfaction survey & First call resolution)
- Strong interpersonal skills and ability to work in a team.
- Ability to multitask and prioritize in a fast-paced environment.
- Previous experience in a customer service role is beneficial but not mandatory.
- Bachelor's degree/ If you are an undergraduate (10+2), 1 year of work experience is preferred.
- Flexible to work in UK/US shifts.
- Maximum CTC we can offer up to 6 LPA.
Interview Mode: Face-to-Face ( R2 )
-
Customer Service Representative
16 hours ago
Hyderabad, Telangana, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000Job OverviewWe are seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring adherence to brand standards.About the Role:You will coordinate with consultants to book...
-
Customer Service Representative
4 weeks ago
Hyderabad, Telangana, India Overseas IT Services Full timeJob DescriptionJob Summary:TheCustomer Service Representativemust provide high-class Customer services to our US clients, we&aposre looking for someone who can take on challenges. We&aposre searching for aCustomer Services Representativewho has worked on both new and existing businesses and has a proven track record of success. Must be familiar with theCRM...
-
Hyderabad, Telangana, India beBeeCustomerService Full time ₹ 30,00,000 - ₹ 60,00,000Job Description:We are seeking a highly skilled and professional Customer Service Representative to join our team. In this role, you will be responsible for handling inbound international customer calls in a courteous and efficient manner.Your primary focus will be on providing exceptional customer service by responding to inquiries, resolving issues, and...
-
Customer Service Representative
3 days ago
Hyderabad, Telangana, India HSBC Full timeDear Candidates,We hope this message finds you wellWe are hiring for International Voice Process for HyderabadAbout ClientOne of the largest banking and financial services organization catering to 40 million customers with offices in 63 countries. Their customers base spans from individual savers and investors to some of the world's biggest companies and...
-
Customer Service Representative
2 weeks ago
Hyderabad, Telangana, India HSBC Full timeDear Candidates,We hope this message finds you wellWe are hiring for International Voice Process for HyderabadAbout ClientOne of the largest banking and financial services organization catering to 40 million customers with offices in 63 countries. Their customers base spans from individual savers and investors to some of the world's biggest companies and...
-
Customer Service Representative
2 weeks ago
Hyderabad, Telangana, India HSBC Full timeDear Candidates, We hope this message finds you well We are hiring for International Voice Process for Hyderabad About Client One of the largest banking and financial services organization catering to 40 million customers with offices in 63 countries. Their customers base spans from individual savers and investors to some of the world's biggest companies...
-
Customer Service Representative
20 hours ago
Hyderabad, Telangana, India beBeeRetail Full time ₹ 2,50,000 - ₹ 3,00,000Job Title: Customer Service AssociateJob Overview:We are seeking a skilled professional to fill the role of Customer Service Associate. This individual will possess excellent communication and problem-solving skills, with the ability to work in a dynamic environment.Key Responsibilities:Perform Point of Sale procedures efficientlyManage stock levels to meet...
-
Excellent Customer Service Position
4 days ago
Hyderabad, Telangana, India beBeeCustomerSupport Full time ₹ 7,20,000 - ₹ 10,80,000Customer Service RepresentativeWe are seeking a motivated individual to join our team as a Customer Service Representative. In this role, you will be responsible for handling customer inquiries and providing excellent service through various communication channels.Key Responsibilities:Respond to customer inquiries via phone, email, or chat.Provide solutions...
-
Customer Service Representative
6 hours ago
Hyderabad, Telangana, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 12,00,000Customer Service ProfessionalJob OverviewWe are seeking a highly skilled and motivated individual to join our organization as a Customer Service Professional. As a key member of our team, you will be responsible for delivering exceptional customer experiences, managing relationships, and ensuring seamless communication with teams, vendors, and customers.Key...
-
Client Services Representative
24 hours ago
Hyderabad, Telangana, India beBeeCareer Full timeAre you ready to take the next step in your career as a Client Services Representative? We are seeking a highly motivated and experienced professional to join our team. In this role, you will serve as the front-line for solving clients' challenges, providing exceptional customer service and support through various communication channels.The ideal candidate...
