Senior Selling Partner Relationship Manager

2 weeks ago


Bengaluru, Karnataka, India ADCI - Karnataka Full time
Job Description for Sr. Program Manager, Executive Selling Partner Relations

The ADCI - Karnataka Executive Selling Partner Relations (ESPR) team is seeking a highly skilled and experienced Sr. Program Manager to handle cross-functional projects and drive business growth. As a key member of our team, you will be responsible for identifying and addressing systemic issues affecting our selling partners, collaborating with stakeholders to implement process improvements, and providing coaching and recommendations to improve success on our platform.

Key Responsibilities:

• Collaborate with key stakeholder groups, businesses, and leaders to ensure systemic problems are addressed and corrected.
• Create and communicate Selling Partner Anecdote and escalation summaries to executives and senior leaders for Anecdotes flashes and business review updates.
• Deep dive repeat issues for individual selling partners and provide coaching and recommendations for improved success on the platform.
• Identify and communicate any potential risks and obstacles with current Marketplace processes, initiatives, and system issues affecting Selling Partners, providing recommendations for corrective action to business stakeholders.

Requirements:

• 5+ years of cross-functional experience with tech and non-tech teams.
• 5+ years of program or project management experience.
• 5+ years of delivering cross-functional projects experience.
• Experience defining program requirements and using data and metrics to determine improvements.

Preferred Qualifications:

• 2+ years of driving process improvements experience.
• Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design, or related field.

We are open to hiring candidates to work out of one of the following locations: Bangalore, KA, IND

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