Operations Supervisor

1 week ago


Gurgaon, Haryana, India RaceTrac Full time

Job Summary

The 1st Shift Manager at RaceTrac is a key player in supporting the General Manager in overseeing the operations and sales of a high volume convenience store retail outlet. This individual works closely with store management to provide associates with necessary supervision and leadership on designated shifts. The 1st Shift Manager is also responsible for driving profitability, developing people, and maintaining the highest level of guest service.

Key Responsibilities

  • Set a leading example of RaceTrac's Core Values, Leadership Qualities, and the RaceTrac Way to the entire team.
  • Oversee, coach, train, and develop store team members.
  • Direct, plan, and apportion the work of store team members on designated shifts.
  • Interact with new and regular guests in a genuine manner and suggest products that complement purchases to enhance the guest experience.
  • Manage store operations on designated shifts.
  • Maintain inventory in a neat and organized manner.
  • Provide prompt, efficient, and courteous service.
  • Foster positive and professional relationships with co-workers and guests, communicate respectfully, and maintain a consistent team-oriented attitude.
  • Address any employee and guest concerns on designated shifts.
  • Supervise and monitor adherence to all safety-related regulations, including food safety regulations.
  • Participate in daily store operational activities as needed: ring up guests on a cash register, ensure the store is clean and well-maintained, stock shelves and coolers, and take inventory of shelf items.
  • Have the ability to lift up to 50 pounds and repeatedly bend, stand, and reach while on the job, with no or infrequent breaks.

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