Operations Supervisor

2 weeks ago


Gurgaon, Haryana, India RaceTrac Full time

Job Summary

The 1st Shift Manager at RaceTrac is a key role that supports the General Manager in overseeing the operations and sales of a high-volume convenience store retail outlet. This individual works closely with store management to provide associates with necessary supervision and leadership on designated shifts.

Key Responsibilities

  • Set a leading example of RaceTrac's Core Values, Leadership Qualities, and the RaceTrac Way to the entire team.
  • Oversee, coach, train, and develop store team members.
  • Direct, plan, and apportion the work of store team members on designated shifts.
  • Greet and interact with new and regular guests in a genuine manner and suggest products that complement purchases to enhance the guest experience.
  • Manage store operations on designated shifts.
  • Maintain inventory in a neat and organized manner.
  • Provide prompt, efficient, and courteous service.
  • Foster positive and professional relationships with coworkers and guests, communicate respectfully, and maintain a consistent team-oriented attitude.
  • Address any employee and guest concerns on designated shifts.
  • Supervise and monitor adherence to all safety-related regulations, including food safety regulations.
  • Participate in daily store operational activities as needed: ring up guests on a cash register, ensure the store is clean and well-maintained, stock shelves and coolers, and take inventory on shelf items.
  • Have the ability to lift up to 50 pounds and to repeatedly bend, stand, and reach while on the job, with no or infrequent breaks.

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