High-Tech Customer Engagement Specialist

7 days ago

Bengaluru, Karnataka, India beBeeSolutions Full time
Job Title: Solutions ArchitectJob Description:

We have an outstanding opportunity for an expert Solutions Architect to work in crafting ground-breaking customer engagement roadmaps, demonstrating Salesforce applications and platform.

The successful applicant will have industry knowledge of Technology/ITES vertical to drive business outcomes through technology solutions, with experience in engaging at the C-level with Business and Technology groups.

Key Responsibilities:

  • Provide thought leadership in how enterprise companies can drive customer success through digital transformation.
  • Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops.
  • Be an innovator who can build new solutions using out-of-the-box thinking.

Required Skills and Qualifications:

  • Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role.
  • Relevant years of confirmed experience in the Technology/ITES Vertical, either pre-sales or implementation of customer engagement solutions, supporting the sales cycle in selling CRM or high value business solutions.
  • Strong focus and experience in pre-sales is required.

Benefits:

  • Opportunity to work in a dynamic team.
  • Chance to develop expertise in customer engagement solutions.

Others:

  • Business Analysis/Business case/return on investment construction.
  • A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.
Additional Requirements:

- Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques.

- Outstanding presentation and demonstration skills.

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