ITIL Service Support Specialist

About the RoleNTT DATA Services is looking for a skilled ITIL Service Support Specialist to join our team in Noida, India. As an ITIL Service Support Specialist, you will be responsible for overseeing, facilitating, and administering ITIL-based service support on a 24x7 basis. This includes managing service delivery processes, compiling and analyzing...

At NTT DATA Services, we're passionate about delivering exceptional service to our clients. As an ITIL Service Delivery Specialist, you'll play a critical role in ensuring the seamless delivery of our services.Key Responsibilities:Oversee and facilitate ITIL based service support and technical account management on a 24x7 basisProvide training for ITIL and...

Job Title: Helpdesk Senior Associate - ITIL Support SpecialistJob Overview: We are seeking a Helpdesk Senior Associate - ITIL Support Specialist to join our team in Noida, Uttar Pradesh, India. Key Responsibilities: Manage customer interactions, record reported issues in the ITSM, identify issues, apply fixes, and investigate root causes using internal...

Job DescriptionNTT DATA Services is a global business and IT services provider specializing in digital, cloud, and automation.We are seeking an Account Service Advisor to oversee, facilitate, and administer ITIL based service support and technical account management in the coordination of incident ownership and client account management on a 24x7 basis.Key...

Job SummaryWe are seeking a skilled Helpdesk Senior Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). The successful candidate will provide technical assistance and support to users in solving problems related to hardware, software, networks, and peripherals.Key ResponsibilitiesScreen, diagnose, research, and resolve user issues...

About the RoleNTT DATA is seeking a skilled Helpdesk Senior Associate - ITIL to join our team in Noida / Bangalore, India. As a key member of our Service Desk team, you will provide technical support to users over the phone/chat/email, resolving issues related to hardware, software, networks, and peripherals.Key ResponsibilitiesManage customer interactions...

Job DescriptionReq ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in India. The role involves advising and assisting users over...

Job Title: Customer Support Specialist - ICCJob Summary:We're seeking an experienced Service Desk Specialist to join our team at Iron Systems. As a key member of our support team, you will be responsible for providing first-line contact and resolving customer issues in a timely and professional manner.Responsibilities:Provide first-level support and convey...

Job Title: Customer Support SpecialistJob Summary:We are seeking a highly skilled Customer Support Specialist to join our team at Iron Systems. As a key member of our Service Desk, you will be responsible for providing exceptional support to our customers, ensuring their issues are resolved efficiently and effectively.Key Responsibilities:Provide first-level...

Job Title: Customer Support Specialist - Iron SystemsJob Summary:We are seeking a highly skilled Customer Support Specialist to join our team at Iron Systems. As a key member of our Service Desk, you will be responsible for providing exceptional support to our customers, ensuring their issues are resolved efficiently and effectively.Key Responsibilities:*...

Job Title: Account Service SpecialistJob Summary:We are seeking a highly skilled Account Service Specialist to join our team in Noida, Uttar Pradesh, India. The successful candidate will be responsible for leading and driving Major Incidents until resolved, developing and delivering Incident communication to Users and NTTDS leadership, and ensuring...

Job Title: Account Service SpecialistJob Summary:We are seeking a highly skilled Account Service Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). The successful candidate will be responsible for leading and driving Major Incidents until resolved, developing and delivering Incident communication to Users and NTTDS leadership, and...

Job Title: Account Service SpecialistJob Summary:We are seeking a highly skilled Account Service Specialist to join our team. The successful candidate will be responsible for acting as a point of contact for Service Desk and Resolver Group Analysts to escalate Major Incidents, and engaging additional support groups.Key Responsibilities:Assess the impact and...

Job Description for Service Delivery AssociateMandatory Agile SkillsService Process Lead will respond to contractual incidents, service requests, and complaints by identifying, monitoring, and recording information.Ensure the Knowledge Management process, procedures, and work instructions are adhered to by all relevant parties.Monitor and report on the...

About the RoleWe are seeking a skilled API Support Specialist to join our team at Worldline. As a key member of our support team, you will be responsible for providing expert-level support for our API layer, ensuring seamless integration and optimal performance.Key ResponsibilitiesTransition knowledge about the API layer from the development team into the...

About the Role:We are seeking a skilled Production Support Specialist to join our team. As a Distributed Applications Analyst, you will be responsible for providing end-to-end production support and deriving immediate resolutions/root-cause of the incidents arising in and around the Insurance and Annuities Application's Distributed systems.Key...

IT Support SpecialistAt Escalent, we're seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing front-line support for our products and services. This will include managing support requests, implementing changes, working on projects, and handling problems. You will be the first point of...

Job Summary:The Account Service Specialist will serve as the primary point of contact for Service Desk and Resolver Group Analysts to escalate Major Incidents. This role will engage additional support groups as needed and lead the resolution of Major Incidents until they are resolved.Key Responsibilities:• Assess the impact and urgency of incidents through...

Job SummaryWe are seeking a highly skilled Production Support Specialist to join our team. As a Production Support Specialist, you will be responsible for providing end-to-end production support for our Distributed Applications, ensuring quick restoration of service degradation and minimal business impact.Key ResponsibilitiesRespond to incidents and work to...

About the Role:We are seeking a highly skilled Production Support Specialist - Distributed Applications to join our team. In this role, you will be responsible for providing end-to-end production support and deriving immediate resolutions/root-cause of the incidents arising in and around the Insurance and Annuities Application's Distributed systems.Key...