Customer Retention Specialist

Job Title: Customer Retention ManagerWe are seeking a proactive customer retention professional to manage customer interactions, encourage subscription purchases, and resolve outstanding overages. This role involves contacting customers whose trials have expired, facilitating purchases, processing orders, and addressing account issues.Responsibilities:

Collection ExecutiveWe are seeking an experienced Collection Executive to join our team.Job Description:The Collection Executive will be responsible for:• Collecting payments from existing clients in a timely manner• Retaining customers through excellent customer service and relationship-building• Identifying opportunities for upselling and...

Job OverviewWe're seeking a highly skilled Assistant Manager to strengthen our customer relationships and drive growth.This role will focus on customer lifecycle management, personalization, loyalty, and repeat purchase growth across digital channels.Key Responsibilities:Design and execute customer retention journeys: onboarding, engagement, repeat,...

Retention ProfessionalWe are seeking a skilled professional to take on one of our most critical challenges: preventing user churn and reactivating lapsed listeners.Key Responsibilities:At-Risk User Intervention (Churn Prevention): Identify at-risk users through data analysis, engage with them directly to uncover the root causes of dissatisfaction, and...

Customer Account Specialist JobThis is a 6-month contract position with a global technology leader. We seek a proactive customer retention and account specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages.The role involves contacting customers whose trials have expired, facilitating purchases,...

Job Title:Data Insights Specialist Job DescriptionVitelco seeks a skilled professional to join its team as a Data Insights Specialist. This role is focused on driving business growth through data-driven insights. Required Skills and QualificationsAt least 5+ years of experience in the telecommunications sector, with a strong background in analytical...

Job Title:A Customer Engagement Specialist is required to oversee daily account operations.

Customer Relationship SpecialistWe are seeking a highly motivated and customer-focused Customer Relationship Specialist to join our team.The ideal candidate will be responsible for handling customer queries, building strong relationships with customers, and ensuring high satisfaction levels.Key Responsibilities:Act as the primary point of contact for...

As a customer support specialist, you will play a vital role in ensuring exceptional customer satisfaction by providing timely and professional support via multiple channels.Key Responsibilities:Product Expertise: Develop an in-depth understanding of our products to effectively address customer queries.Customer Engagement: Interact with customers through...

Foster strong relationships with customers to ensure loyalty and retention Address customer complaints queries and feedback in a timely and professional manner Ensure customer satisfaction by resolving issues and meeting their needs Proactively identify potential issues and resolve them before they escalate work with sales marketing and...