Customer Relationship Growth Specialist

2 days ago

Vellore, Tamil Nadu, India beBeeCustomer Full time ₹ 1,00,00,000 - ₹ 1,25,00,000

Job Overview

We're seeking a highly skilled Assistant Manager to strengthen our customer relationships and drive growth.

  • This role will focus on customer lifecycle management, personalization, loyalty, and repeat purchase growth across digital channels.

Key Responsibilities:

  • Design and execute customer retention journeys: onboarding, engagement, repeat, cross-sell, win-back, and churn prevention.
  • Increase Repeat Purchase Rate, Average Order Value (AOV), and Customer Lifetime Value (CLV) through targeted CRM strategies.
  • Segment customers using Recency, Frequency, Monetary (RFM) and behavioral cohorts.
Campaign & Channel Management
  • Own CRM campaigns across Email, SMS, WhatsApp, and Push Notifications with sharp personalization.
  • Collaborate with performance marketing and creative teams to craft high-converting retention campaigns.
  • Ensure consistent brand voice, empathy, and care in all CRM communications.
Loyalty & Retention Programs
  • Strengthen our Loyalty Program – driving sign-ups, redemptions, and customer delight.
  • Develop VIP & Subscriber Programs to improve LTV.
  • Partner with CX teams to ensure issue resolution translates into retention opportunities.
Data, Analytics & Reporting
  • Track key retention metrics: Repeat Rate, Churn %, LTV, CAC:CLV ratio, ROAS on retention.
  • Run A/B tests to optimize messaging, cadence, and offers.
  • Build weekly dashboards and insights for leadership.

  • Customer Relationship Specialist

    3 days ago

    Vellore, Tamil Nadu, India beBeeRelationship Full time ₹ 12,00,000 - ₹ 20,00,000

    Customer Relationship SpecialistWe are seeking a highly motivated and customer-focused Customer Relationship Specialist to join our team.The ideal candidate will be responsible for handling customer queries, building strong relationships with customers, and ensuring high satisfaction levels.Key Responsibilities:Act as the primary point of contact for...

  • Relationships Drive Growth

    7 days ago

    Vellore, Tamil Nadu, India beBeeRelationship Full time ₹ 7,50,000 - ₹ 15,00,000

    Branch Relationship Officer Job DescriptionWe are seeking a highly motivated and experienced professional to develop and maintain strong relationships with existing customers, increase business growth, and expand the customer base.To be successful in this role, you must have 1-6 years of experience in the BFSI industry.Key Responsibilities:The ideal...

  • Business Growth Specialist

    10 hours ago

    Vellore, Tamil Nadu, India beBeeBusiness Full time ₹ 57,60,000 - ₹ 86,40,000

    Job Title: Business Growth Specialist - Mortgage LendingA high-performing Business Growth Specialist is required to expand our business by managing relationships with clients, channel partners and acquiring new customers for home loans and other mortgage products.Key Responsibilities:Identify and acquire new customers for home loan and other mortgage product...

  • Customer Relationship Builder

    3 days ago

    Vellore, Tamil Nadu, India beBeeRelationship Full time ₹ 12,00,000 - ₹ 15,00,000

    Job Title: Customer Relationship ExecutiveWe are seeking an experienced and dynamic professional to fill this role.Key Responsibilities:BUILD AND MAINTAIN STRONG RELATIONSHIPS WITH CUSTOMERS THROUGH REGULAR COMMUNICATION.UNDERSTAND CUSTOMER NEEDS AND OFFER PRODUCTS OR SERVICES THAT MEET THOSE NEEDS.IDENTIFY CROSS-SELL AND UPSELL OPPORTUNITIES TO INCREASE...

  • Career Growth in Customer Support

    2 days ago

    Vellore, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 1,80,000 - ₹ 2,28,000

    Customer Support Specialist OpportunityWe are seeking a skilled and customer-focused individual to join our team as a Customer Support Specialist. In this role, you will be responsible for providing top-quality support to customers over inbound calls.Main Responsibilities:Deliver exceptional service and career growth opportunities to customers.Communicate...

  • Drive Customer Growth

    9 hours ago

    Vellore, Tamil Nadu, India beBeeCustomer Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Job Title: Customer Journey LeadAs a seasoned professional in the field of customer relationship management, you will be responsible for spearheading all creation and execution of CRM journeys and automations to boost customer conversion and promotional communications for a specific Line of Business (LOB).Develop and implement innovative CRM strategies to...

  • Financial Growth Specialist

    2 days ago

    Vellore, Tamil Nadu, India beBeeFinancial Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Financial Growth SpecialistAbout the RoleWe are seeking a skilled Financial Growth Specialist to join our team. As a key member of our organization, you will play a vital role in driving business growth and ensuring the achievement of disbursement targets with minimal delinquency.Key ResponsibilitiesTo ensure the achievement of disbursement...

  • Senior Business Growth Specialist

    2 days ago

    Vellore, Tamil Nadu, India beBeeui Full time ₹ 1,20,00,000 - ₹ 2,00,00,000

    Job Title: Senior Business Growth SpecialistWe are seeking a seasoned professional to drive business expansion and revenue growth in our design and product solutions vertical.This role will focus on developing high-impact sales strategies, identifying new business opportunities, and closing deals. The ideal candidate will have expertise in selling UI/UX...

  • User Growth Specialist

    9 hours ago

    Vellore, Tamil Nadu, India beBeeUserGrowth Full time ₹ 18,00,000 - ₹ 25,50,000

    Job OverviewWe're seeking an experienced User Growth Specialist to lead and scale our in-app user engagement, retention, and loyalty initiatives.This key role sits at the intersection of marketing, product, and analytics—responsible for designing and deploying strategies that increase app usage, session time, and repeat behavior among our existing user...

  • Sales Growth Specialist

    8 hours ago

    Vellore, Tamil Nadu, India beBeeGrowth Full time ₹ 7,50,000 - ₹ 15,00,000

    Job DescriptionWe are looking for a highly motivated and skilled Sales Marketing Executive to join our team. In this role, you will play a crucial part in making our vision of providing quality education to all students a reality.Key Responsibilities:Identify and target potential customers, manage sales pipelines, present our services to potential clients,...