Drive Customer Growth
13 hours ago
As a seasoned professional in the field of customer relationship management, you will be responsible for spearheading all creation and execution of CRM journeys and automations to boost customer conversion and promotional communications for a specific Line of Business (LOB).
- Develop and implement innovative CRM strategies to drive business growth and enhance customer engagement
- Collaborate with cross-functional teams, including product managers, engineers, experience designers, content strategists, researchers, creatives, legal, operations, policy, and PR teams to deliver on campaign objectives
- Innovate on new campaign types and identify opportunities for increasing deliverability
- 3-4 years of relevant work experience in CRM campaigns in Ops function at high growth or technology companies
- Experience working on SFMC CRM platform is highly preferred
- Best-in-class communication skills with a proven ability to work directly with technical teams, and lead cross functional teams more broadly
Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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