Key Operations and Sales Support Specialist

5 days ago


Pune, Maharashtra, India Atica Global Full time

About Us:

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Atica Global is the fastest-growing hotel revenue success solution provider in the USA. With clients across the USA and major brands, our team has proven expertise in working with hotels to grow their annual revenues and stay competitive.

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We offer three major services: sales management, revenue management, and digital channel management. Our team works across all major markets, including New York City, Los Angeles, Miami, Atlanta, Dallas, Orlando, St Petersburg, Chicago, Houston, and many more.

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We are headquartered in Pune and funded by top investors in India. You can find more information about us on our company website.

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Job Description:

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We are seeking a skilled Key Operations and Sales Support Specialist to join our team. The ideal candidate will have strong communication skills and experience in data entry, process execution, and customer support.

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Responsibilities will include:

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  • Data Entry: Complete assigned tasks such as data entry, RFP answering, report generation, and process execution with high accuracy.">
  • Support Functions: Assist Specialists and Managers with larger projects by performing specific tasks or gathering necessary information.">
  • Process Adherence: Follow established Standard Operating Procedures (SOPs) to ensure consistency and reliability in operations.">
  • Tool Usage: Utilize tools like CRM systems, reporting platforms, and internal tools to complete tasks efficiently.">
  • Continuous Learning: Stay updated with new processes, tools, and best practices to improve performance and efficiency.">
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The estimated salary for this position is $15,000 per month.

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Requirements:

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  • Fresher candidates are welcome to apply.">
  • US Shift (Wednesday to Sunday).">
  • Immediate notice period.">
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KPIs:

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  • Task Accuracy: Low error rates in data entry and reporting.">
  • Efficiency: Ability to complete tasks within set timeframes.">
  • Adaptability: Quick learning and adoption of new tools and processes.">
  • Collaboration: Positive feedback from team members and departments on support provided.">
  • Proactivity: Identification and reporting of potential issues or areas for improvement.">
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Atica Global is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply.



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