Strategic Client Partner

1 week ago


Indore, Madhya Pradesh, India Webvillee Technology pvt ltd Full time
About the Role

We are seeking a highly skilled Strategic Client Partner to join our team at Webvillee Technology pvt ltd. As a key member of our organization, you will play a pivotal role in nurturing and expanding relationships with our key clients.

This role offers an opportunity to grow within our company while gaining valuable experience in account management.

Responsibilities
  • Develop and maintain strong relationships with key stakeholders, ensuring their needs are met and their expectations are exceeded.
  • Understand clients' business objectives to propose tailored solutions that meet their unique needs.
  • Collaborate with internal teams (sales, marketing, product, etc.) to execute account strategies and meet client needs.
  • Drive revenue growth by identifying upsell and cross-sell opportunities.
  • Monitor account performance, analyze data, and report on key metrics to stakeholders.
  • Act as a client advocate, ensuring their voice is heard within the organization.
  • Resolve any issues or concerns promptly to maintain client satisfaction.
  • Stay updated on industry trends, market conditions, and competitors to provide strategic insights to clients.
Requirements
  • Negotiation Skills to effectively communicate with clients and internal teams.
  • Strategic Thinking to identify opportunities for growth and develop tailored solutions.
  • Relationship Building skills to develop and maintain strong relationships with key stakeholders.
  • Effective Communicator to ensure clear and concise communication with clients and internal teams.
  • Proactive approach to identify opportunities and drive revenue growth.
  • Proven experience as a Key Account Manager or similar role, with 3-5 years of experience.
  • Strong understanding of sales principles and customer service practices.
  • Excellent communication and negotiation skills.
  • Ability to prioritize and manage multiple tasks simultaneously.
  • Proficiency in CRM software and Microsoft Office suite.
  • Willingness to travel occasionally for client meetings.


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