
Regional Growth Manager
11 hours ago
Job Title: Regional Growth Manager
We are seeking a skilled leader to drive business growth and manage performance metrics in our regions. This role involves owning critical initiatives, including product launches, process improvements, category expansion, and vendor management.
About the Role:
- You will contribute actively to business decisions through qualitative inputs and in-depth analysis.
- Your goal is to develop a strong understanding of customer experience and design requirements to maximize business results.
- As a leader, you will motivate and manage a team of Business/Design Managers, Territory Area Managers, Designers, and other professionals.
- You will develop an ecosystem for successful Design experience for both internal teams and customers.
- Responsibilities include owning quality of Design Closure of Livspace catalogue products and essential home improvement services.
- You will drive KPIs such as successful and timely design sign-offs, snag-free/error-free designs, sales/category penetration, C-sat/happy customer experience, E-sat/happy team members.
- As the voice of the city and customer inside Livspace, you will provide constant feedback to improve continuously.
Requirements:
- B.Arch or equivalent degree or comparable degree in Arch/Design. MBA would be an added advantage.
- At least 6-7 years of experience in an interior fit-out business, operating role managing a revenue-generating team(s) or selling design products/services through a bunch of designers.
- Strong attention to detail, excellent written and oral communication skills, and ability to convey business requirements and needs in a clear, concise, and effective manner.
- Structured thought process and strong analytical ability, determined to thrive in a fast-paced startup environment.
- Strong leadership and people management skills (direct team reporting in past roles a must).
- Possesses significant personal and professional drive to continuously improve the standing of Design and Design experience.
- Deep understanding of interior fit-out industry, processes, market trends, etc.
- Strong leadership: Hire, retain, motivate, and look after a diverse team of BMs, TAMs, IDs, LPs, etc.
- Training and actively coaching the team on the job. Track strong and weak performance and course correct. Reward appropriately.
- CUSTOMER EMPATHY: appreciate the nature of the customer problem and be a trustworthy, knowledgeable partner.
- Be the Livspace leader in the representative region. Be hungry, humble, and lean
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