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Sales Revenue Operations Manager
2 weeks ago
Sales Operations Specialist
We are seeking a strategic and execution-oriented individual to lead our Revenue Operations team.
This role involves owning the complete GTM operational engine spanning systems, processes, reporting, and cross-functional alignment across Marketing, Sales, and Customer Success.
You will be responsible for bringing clarity, efficiency, and visibility to our revenue processes.
Key Functional Areas of Responsibility:
- Lead the overall RevOps strategy across the funnel-Marketing, Sales, and Customer Success.
- Own the GTM systems and tools stack (CRM, automation tools, reporting platforms).
- Drive funnel visibility and reporting-ensure the right KPIs are defined, measured, and acted upon.
- Standardize processes across the revenue cycle (lead qualification, pipeline management, renewals, etc)
- Partner with functional heads to align on metrics, data definitions, and operational workflows.
- Oversee the implementation and governance of CRM best practices and data hygiene.
- Identify gaps and implement automation or process improvements to scale operations.
Professional Competencies:
- Strong understanding of B2B SaaS revenue models and funnel dynamics.
- Ability to think holistically while also diving deep into operational details.
- Excellent problem-solving and analytical capabilities; comfortable working with data.
- Strong cross-functional communication and stakeholder management skills.
- Self-starter who thrives in a fast-paced and ambiguous environment.
- Passion for operational excellence and continuous improvement.
Professional Skills & Qualifications:
- 4+ years of experience in Revenue Operations, Sales Operations, or Business Operations.
- Proven experience leading cross-functional RevOps initiatives end-to-end.
- Deep expertise with CRM systems (preferably Hubspot).
- Strong knowledge of lead-to-cash processes and funnel metrics.
- Exposure to reporting/BI tools such as Zoho Analytics, Power BI, or Tableau.
- Strong command of Excel/Google Sheets.
- Demonstrated ability to design and implement scalable processes and systems.
- Experience working directly with leadership teams, providing data-driven insights and recommendations.