
Head of People Operations
3 days ago
The ideal candidate will lead all HR activities, from strategic workforce planning to operational HR functions, ensuring alignment with business goals.
- Strategic HR Leadership:
Partner with senior management to define and implement the HR strategy that aligns with the business objectives of the organization. Lead organizational design and workforce planning efforts to support business growth. Develop and manage talent acquisition strategies to attract top talent in the logistics industry, ensuring timely hiring to meet operational needs.
- End-to-End HR Operations:
Oversee all HR operations including recruitment, onboarding, performance management, employee relations, compensation and benefits, and compliance.
Implement robust HR policies and processes tailored to the needs of the new business vertical, ensuring compliance with local labor laws and industry best practices.
Drive continuous improvement in HR processes, with a focus on operational efficiency and employee experience.
- Talent Management & Development:
Lead initiatives for employee training, leadership development, and succession planning to build a strong talent pipeline.
Develop and implement performance management systems, ensuring regular performance evaluations, feedback, and career development opportunities for employees.
- Employee Engagement & Culture:
Foster a positive work environment that reflects the company's values, encouraging engagement, diversity, and inclusion within the team.
Serve as a trusted advisor to both employees and management on HR-related issues, ensuring proactive resolution of employee concerns and conflicts.
- HR Analytics & Reporting:
Utilize data-driven insights to inform decision-making and monitor the effectiveness of HR programs and initiatives.
Regularly report on HR metrics (hiring, retention, employee satisfaction, etc.) to senior leadership.
- Change Management & Leadership:
Lead the HR aspects of business transitions, including scaling teams, mergers, or reorganization efforts as the new vertical grows.
Act as a change agent, driving initiatives that support business transformation and cultural alignment in a high-growth environment.
Key Skills and Qualifications:
- HR Leadership: Proven ability to lead the HR function for a business vertical, providing strategic guidance while managing operational details.
- Business Acumen: Strong understanding preferably of the logistics industry and the challenges associated with managing HR in a dynamic, fast-paced environment.
- Talent Acquisition & Management: Expertise in recruitment, onboarding, and talent management, especially in industries that rely on large operational workforces.
- Employee Relations & Engagement: Exceptional interpersonal skills with the ability to build strong relationships and foster a culture of engagement, collaboration, and trust.
- Change Management: Experience leading HR initiatives during times of growth or business transformation, with the ability to manage and guide teams through change.
- Analytical Thinking: Ability to analyze workforce data and HR metrics to inform decision-making and improve processes.
Qualifications:
- MBA/PGDM in Human Resources
- 8–12 years of progressive HR experience, with prior exposure to logistics, supply chain, or similar industries considered an advantage
- Experience in leading HR for a business unit or vertical, with a strong track record of driving business-aligned HR strategies.
- In-depth knowledge of employment laws, regulations, and HR best practices in India.
- Proven experience in handling large, diverse teams across multiple locations or business units.
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