Junior Workday Functional Analyst

2 weeks ago

Bengaluru, Karnataka, India Magna Full time

Job Information

The Junior Workday Functional Analyst will be responsible for providing Tier 2 support for our divisional teams in Asia to ensure effective data quality and auditing, training and knowledge transfer on Workday key concepts. This role requires effective troubleshooting and defect resolution of issues that arise in Workday and any downstream integrations.

Key Responsibilities

  • Provides Workday subject matter functional expertise for day-to-day support, including data uploads, testing and other troubleshooting support.
  • Identifies and escalates complex inquiries or cases to tier 3 support, as needed, by forwarding tickets.
  • Distinguishes system support tickets from functional related tickets through Magna's ticketing system.
  • Conducts system audits and notifies responsible persons of discrepancies and/or errors to maintain and improve data integrity.
  • Administers and audits Workday user security access.
  • Understands and is familiar with existing business process flows.
  • Assists with coordination and delivery of end user training as necessary to support the effective use of Workday.
  • Assists with ongoing communication to end users regarding system updates/releases, as well as new functionality.
  • Runs and schedules simple custom reports, as required.
  • Prepares reports and system analytics as necessary to support HR programs, as assigned.
  • Acts as the liaison between HR teams and Magna Corporate Systems Administrators to ensure ongoing continuous improvement of system effectiveness and the timely resolution of problems.
  • Assists with system testing as needed when new configuration/minor changes are to be rolled out.
  • Translates business requirements into functional requirements.
  • Assists with projects and other duties as required.

Requirements

  • 1-2 year's Workday functional experience.
  • Strong attention to detail.
  • Strong verbal and written communication skills.
  • Strong English language skills (written and oral).
  • Strong analytical mind, demonstrated critical thinking and analytic skills with strong problem solving and troubleshooting skills.
  • Ability to accurately collect information in order to understand and assess the clients' needs and situation.
  • Excellent collaborator and a team player.
  • Well-developed root-cause analytical skills with the ability to configure and troubleshoot issues and defects.
  • Ability to prioritize workload and provide timely follow-up and resolution.
  • Ability to manage confidential and sensitive employee information.
  • Understanding of HR operations and experience in employee data management.
  • Ability to understand business priorities and align technology opportunities.
  • Ability to set priorities in a fast-paced environment.
  • Focus on quality and customer service.

About Magna

Magna is a leading mobility technology company and supplier with complete expertise across the entire vehicle. We create technology that disrupts the industry and solves big problems for consumers, our customers, and the world around us. We are committed to quality and continuous improvement because our products impact millions of people every day.

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