Senior Post-Sales Operations Manager

5 days ago


Mumbai, Maharashtra, India Bigul Full time
Job Description

At Bigul, we are seeking an experienced Senior Post-Sales Operations Manager to join our team. This role will be responsible for building and maintaining strong relationships with institutional clients post-sales, addressing client inquiries, and providing exceptional service to ensure client satisfaction.

Key Responsibilities:

  • Oversight of trade settlement processes, ensuring timely settlement and accurate trade confirmations.
  • Coordination with internal teams and external parties (such as custodians and clearing houses) to resolve settlement issues promptly.
  • Monitoring and managing post-trade risks, including settlement, credit, and operational risks.
  • Implementing risk mitigation strategies and ensuring compliance with regulatory requirements.
  • Streamlining post-sales processes to enhance operational efficiency.
  • Identification of opportunities for process improvement and automation to reduce risk and cost.
  • Preparation and analysis of post-trade reports for management and clients.
  • Maintenance of accurate records and documentation related to post-sales activities.
  • Supervision and mentorship of junior team members.
  • Fostering a collaborative team environment and providing training as necessary.

Requirements:

  • Bachelor's degree in Finance, Economics, Business Administration, or a related field.
  • Advanced degrees (MBA, CFA) preferred.
  • Extensive experience in a similar role within the Broking industry, with a focus on post-sales operations in equity or derivative markets.
  • Strong understanding of trade settlement processes, regulations, and market practices.
  • Excellent analytical skills and attention to detail.
  • Proven ability to manage multiple priorities and work effectively under pressure.
  • Exceptional communication and interpersonal skills, with the ability to interact effectively with clients and internal stakeholders.
  • Knowledge of risk management practices and regulatory requirements.

Estimated Salary: $120,000 - $180,000 per annum



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