
Sales Business Development Specialist
1 week ago
We are seeking a dynamic and motivated individual to join our Revenue Ops Team as a Sales Support Associate. This role is pivotal in driving customer transactions, sales support, revenue operations, customer acquisition activities, and business strategy execution to fuel growth objectives.
You will assist in transactional support, market research, business process setup, sales performance analytics, and operational support to enhance sales efficiency and business outcomes.
Key responsibilities include:
- Transactional & Operational Support: Assist in executing transactions, coordinating customers, improving processes, identifying, and plugging loopholes to ensure business efficiency.
- Sales Support & Operations: Assist in setting up lead qualification metrics, sales SOPs, and CRM processes to streamline sales operations and ensure data accuracy.
- Sales Analytics & Performance Tracking: Monitor the sales pipeline, track performance metrics, generate reports, and provide actionable insights to optimize revenue generation.
- Event Participation & Industry Networking: Plan and attend expos, trade shows, and B2B events to gain market intelligence and enhance brand visibility.
- Client Engagement & Sales Coordination: Support the sales team by managing client interactions, coordinating meetings, and facilitating deal closures.
- Strategic Outreach & Business Growth: Execute outreach campaigns (emails and targeted communication) and persistently follow up with prospects.
- CRM & Data Management: Maintain and update CRM records with client data, meeting notes, and actionable insights.
Requirements for this role include:
- 2-8 years of experience in sales support, revenue operations, or business development catering to MSMEs, emerging corporates, preferably in the financial services segment.
- Experience in sales support or revenue operations or account management catering to MSMEs will be highly preferred.
- Prior experience in MSME loans, business loans, transaction banking, or supply chain finance (SCF) is preferred.
- Strong analytical skills with the ability to interpret sales data and optimize revenue processes.
- Proficiency in CRM systems like Zoho, HubSpot, and other SaaS tools.
- Excellent communication skills (written and verbal) and the ability to engage with senior decision-makers.
- High-volume outreach experience, strong persuasion skills, and resilience to handle objections.
- Proactive, results-driven mindset with multitasking capabilities in a dynamic environment.
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