
Professional Customer Support Specialist
6 days ago
We are looking for a highly motivated and skilled professional to join our team as a Customer Service Representative.
The ideal candidate will have 0.5-3 years of experience in customer service or pre-sales, with excellent communication skills and a passion for delivering exceptional customer experiences.
- Lead Qualification: Actively engage with prospective students to generate leads, assess and qualify leads based on their interest and fit for our courses.
- Prospective Student Engagement: Establish and maintain meaningful relationships with prospective students by offering valuable information on course details, benefits, and career opportunities.
- Collaboration with Sales Team: Collaborate closely with the Sales Team to ensure seamless transition of qualified leads and smooth conversion into enrolled students.
About Us:
Our organization is India's leading skilling platform for microentrepreneurs and creators, impacting over 500,000 learners every month. Our team comprises ex-entrepreneurs, VCs, and operators from top companies and universities.
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