
Key Relationship Coordinator
1 week ago
We are seeking a skilled Key Relationship Coordinator to join our dynamic team. The role involves managing parent interactions, supporting admissions, and enhancing parent experience.
Key Responsibilities:- Welcome and guide parents at the front office
- Handle parent queries via walk-ins, calls, emails, and website
- Maintain CRM records and ensure timely follow-up
- Resolve concerns and escalate as needed for parent satisfaction
- Explain school systems, offerings, and post-school activities
- Manage and convert leads from various channels
- Support outreach activities society/mall events, tie-ups, etc.
- Conduct engaging school tours and represent the brand
- Help achieve monthly/annual admission targets
- Maintain MIS and Lead Management entries
- Assist in audit preparation and daily planning
- Ensure upkeep of the discovery room and marketing materials
- Gender: Male Preferred
- Experience: At least 1.5+ years in front office, customer service, sales, or education industry
- Key Skills:
- Strong communication & interpersonal skills
- CRM handling & admissions process knowledge
- Confident, presentable, and organized
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