Customer Relations Manager
3 weeks ago
Azuro, a pioneering real estate rental and property management platform, is India's largest organized player. We provide a comprehensive tech-enabled residential property management solution, encompassing all aspects of renting, from tenant search to move out.
Our commitment to delivering the smoothest and fastest renting experience drives us forward, with 501-1000 employees based in Gurugram, Haryana.
Job OverviewWe're seeking a dynamic and highly motivated individual to join our team as a Customer Relations Manager. This role involves managing and improving customer relationships, ensuring utmost satisfaction and retention.
The role is based in Gurugram, Haryana and offers a competitive salary range. As a Customer Relations Manager, you will be responsible for handling customer queries, resolving complaints, and maintaining strong relationships with key clients.
Responsibilities- Manage and maintain relationships with existing customers, ensuring their satisfaction and retention
- Handle customer queries, concerns, and complaints promptly and effectively
- Proactively reach out to customers to gather feedback and address any issues
- Work closely with internal teams to resolve customer issues and provide timely solutions
- Identify opportunities to upsell and cross-sell additional products or services to customers
- Monitor customer satisfaction levels and implement strategies to improve overall customer experience
- Create and maintain customer profiles and records, ensuring accurate and up-to-date information
- Collaborate with sales and marketing teams to ensure consistent messaging and customer engagement
- Stay updated with industry trends and customer preferences to identify potential areas for improvement
- Prepare regular reports and analysis on customer satisfaction, retention, and sales metrics
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Customer Relations Manager
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Gurgaon, Haryana, India Azuro Full timeOur company, Azuro, is a leading platform in the real estate industry, offering a comprehensive solution for property management. As a Customer Relations Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction and retention.The ideal candidate will have a Bachelor's degree in Business...
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Customer Relations Manager
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Gurgaon, Haryana, India Azuro Full timeCompany OverviewAzuro, a Square Yards subsidiary, is India's largest organized rental and property management platform. We provide a comprehensive tech-enabled real estate residential property management solution that caters to all aspects of renting, from tenant search to move out. With employees and headquarters in Gurugram, Haryana, we are committed to...
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Customer Relationship Manager
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