
Exceptional Customer Experience Advocate
2 days ago
The Role of Customer Service Representative
We are seeking a skilled and motivated individual to provide exceptional service and support to our customers. As a key point of contact, you will be responsible for responding to customer inquiries and resolving issues in a timely and professional manner.
Responsibilities:
- Deliver customer service via phone, email, and chat
- Respond to customer inquiries and resolve issues efficiently
- Maintain high levels of sales performance and meet or exceed targets
- Collaborate with internal teams to ensure seamless customer experience
Requirements:
- Bachelor's degree in any field
- Excellent communication and interpersonal skills
- Proven customer service experience
- Able to work in a fast-paced environment
Preferred Skills:
- Aviation knowledge
- Experience in airline operations
- Knowledge of customer relationship management software
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